Activating Your ctcLink Account

Purpose: Use this document as a reference for activating your account in ctcLink.

Audience: College faculty, staff and students.

Note: Ensure that pop-up blockers are disabled in your browser.

Activate Your Account

  1. Navigate to the ctcLink Sign In page ( or the Activate Your Account page from your college’s website. (If you click Activate Your Account, start with Step 3 below).
  2. Click the First Time User? link.
system log on page
  1. Enter your First Name and Last Name. Please make sure you have entered your name correctly. (If your legal name is a single name—such as Pran, Madonna or Nani—you must enter a hyphen (-) in the First Name field and enter your single name in the Last Name field.)
  2. Enter your Date of Birth(MM/DD/YYYY) as shown or use the calendar icon.
  3. From the drop down menu select.
    • SID (old) if you are a current or returning student or employee.
    • ctcLink ID (new) if you are a new student or employee.
  4. Enter either your SID or ctcLink ID.
  5. Enter the Captcha information in the “Type the text” field.
  6. Click the Submit button.
Account Activation

Set Your Password

  1. Select your preferred Hint Questions.
  2. Provide Answers to your security questions.
  3. Create your Password. (At least 8 characters, including upper and lower case and a number or special character.)
  4. Confirm your Password.
  5. Click the Submit button.
Set Your Password
  1. A pop-up window will appear. Make note of your ctcLink ID.
  2. Click the OK button.
  1. Click the Close button.
Account Activation success message
  1. You have successfully activated your ctcLink account. Make note of your new ID and Password.


Thanh huynh

I forgot my ctc id. How can i know what cyc id now?

Gretchen Fulmer

If you need to retrieve your ctcLink ID number, please contact your college help desk.

Kimberly Le

I've reset my password twice and every time I enter in my ctc ID and password that I've set as a first time user it states invalid username and password. I am going around in circles here. :(

Gretchen Fulmer (SBCTC)

Please accept our apologies for the frustration with resetting your ctcLink ID. The next best step is to contact your college's help desk. They will be able to assist you.

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