ctcLink Reference CenterSelf ServiceStudent Self Service Student Self Service Student Center: Reading and Replying to your Message Center Messages

Student Center: Reading and Replying to your Message Center Messages

Purpose:  Use this document as a reference for how to view and reply to messages in your Student Message Center

Audience:  Students

Navigation:  Gateway > Student Center

If you experience issues with your ctcLink log on, please contact your college advisor for more information.

The Message Center will appear at the top of your Student Center page in the Student Communication Center.  New messages or replies to messages will appear with an unread indicator to alert you to an unread message or reply.

Student Communication Center Section
  1. Click on the Message Center Link to view your Message Center Inbox.  Message List will appear on the left and unread Messages or Replies will appear in Bold.  
  1. Click on the Message to open.  The message will display to the right on the page.  Once opened a student can click on another message, on the left menu, click reply or click to archive the message. Messages that allow replies will appear as a threaded conversation.

Not all Messages have an option to reply.

Some Messages may have an expiration date. Colleges may remove expired messages. It is advised that students print their message screen if the information is needed for future reference.

  1. Students may wish to Archive older messages that do not expire. Clicking the Archive button on the message will send the message to an archive folder  These messages can be viewed by clicking the Archived tab next to the Inbox at the top left of the page.
  2. Message can be moved back to the Inbox by clicking the Unarchive button.
  1. Click <-Student Center on the page to go back to your main Student Center page.


Vicki Benson

Hello, I am a student for a class in the Act 2 schedule. I have received emails that tell me I have a new message from SCC and to log into my student center to access my message. However, I do not have or know what my log in ( ctc link ID) and password are so I cannot access any messages. Could you help or at least let me know if these are important messages? I have received a couple of these email notices in the past as well. Please email me with a reply to my personal email. thanks, Vicki

Shelly Watkins

Dear Miss Taylor,
Act 2 students do not have an advisor, nor do we register through the Admissions Department. We register directly with the Act 2 Program.
I have the same issue as Vicki, who sent the above question about accessing the messages we receive. We get an e-mail saying we have a message, but can't access our accounts. Whom, exactly, do ACT @ STUDENTS contact for assistance in accessing our messaging account?

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