ctcLink Reference CenterStudent Self Service Student Self Service Student Center: Reading and Replying to your Message Center Messages

Student Center: Reading and Replying to your Message Center Messages

Purpose:  Use this document as a reference for how to view and reply to messages in your Student Message Center

Audience:  Students

Navigation:  Gateway > Student Center

The Message Center will appear at the top of your Student Center page in the Student Communication Center.  New messages or replies to messages will appear with an unread indicator to alert you to an unread message or reply.

Student Communication Center Section
  1. Click on the Message Center Link to view your Message Center Inbox.  Unread Messages or Replies will appear in Bold.  
  1. Click on the Message to open and reply to the college as needed. Messages that allow replies will appear as a threaded conversation.  

Not all Messages have an option to reply.

Message Thread Reply section

Some Messages may have an expiration date. Colleges may remove expired messages. It is advised that students print their message screen if the information is needed for future reference.

  1. Students may wish to Archive older messages that do not expire. Checking the Archive checkbox in the Message Center Inbox and then clicking the Archive button will hide the messages.  These messages can be viewed by clicking the Include Archived Messages box at a later time.
  1. Click Return on the page to go back to your main Student Center page.

0 Comments

Add your comment

E-Mail me when someone replies to this comment