Message Center - Using Com Gen Loader

Purpose:  Use this document as a reference for how load letters from Com Gen into Message Center

Audience:  Student Services Staff

Navigation:  Main Menu > HighPoint > Message Center > Process > Comm Gen Loader

Use the Find an Existing Value tab to search for an existing Run Control ID, or create a new one.

  1. To create a new Run Control:  click the Add a New Value tab.
  2. Enter a unique Run Control ID.  
  3. Click Add.
Find an Existing Value and Add a New Value tabs

Query Information

Owner: Users can use Public or Private Queries

Query Name: Input or Look up the Name of the query

IMPORTANT: Queries must contain the H_COMGEN_BIND_V record and have the COMMON_ID, SEQ_3C, and ENCL_SEQ_NUM fields in the Select clause.

Query Information section

Thread Information

  • Institution:  Select from drop down list.
  • Department:  Select Department that is sending the message.
  • Regarding:  Select the general message subject area.
  • Subject:  Input the specific message subject.
  • Thread Expiration: Select if you want the thread to expire and input time period information
Thread Information section

Message Text

Input the text viewed by the student that links to the Com Gen Letter that must already be assigned to the student.

Message Text section

The message text can contain placeholders to customize the message with values coming from the query results.

Query Results

Wrap the PS Query field name, including the table alias, with double curly brackets "{{" and "}}".

Example: {{A.NAME}} will be replaced with the value returned by the PS Query in A.NAME when the process runs.

For expression fields, use the Unique Field Name instead. i.e.: {{EXPR4_4}}

There is a special placeholder called {{LETTER_LINK}} that will be replaced with a hyperlink that reads "View Letter".

Running the Process

  1. Scroll to the top of the page, click the yellow Run button
Comm Gen Message Loader section
  1. Verify that the Comm Gen Message Center Loader process is selected
  2. Click OK.
Process Scheduler Request page
  1. Click the Process Monitor Link
Process Monitor link on Comm Gen Message Loader
  1. Click Refresh until the Run Status displays as Success and the Distribution Status displays as Posted, the process is complete.

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