Reviewing and Cancelling Retro Pay Requests

Purpose: Use this document as a reference for Reviewing and Cancelling Retro Pay Requests in ctcLink.

Audience: Payroll Administrator

Note: A Retro Pay Request is triggered by any payroll status change with an effective date that's earlier than or equal to the latest pay end date of a check already paid to the employee.

Reviewing Retro Pay Requests

Navigation:  Main Menu > Payroll for North America > Retroactive Payroll > Retro Pay > Process and Review Requests > Request and Trigger Summary

  1. Click the Retro Pay Process Flag drop-down menu and select Not Processed.
  2. Click the Search button.
Find an Existing Value tab
  1. Review the information on the Retro Pay Request and Trigger Summary page.
Search Results

Cancelling Retro Pay Requests

  1. Select the Empl ID for the retro request to be cancelled.
  2. Click the Retro Pay Process Flag drop-down menu and select the Cancelled/Withdrawn option.
  3. Click the Retro Cancellation Reason lookup icon and select the appropriation option.
  4. Click the Save button.
Retro Pay Request and Trigger Summary

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