AR Update Error Codes - 20b

Purpose: Use this document as a reference for reviewing AR Update errors.

Audience: Accounts Receivable staff

Value

Description

1GBU

Pending Item Group Business Unit Invalid

Action: Verify that the group business unit used on the pending item has been created in PeopleSoft Receivables and PeopleSoft General Ledger.

1PBU

Pending Item Business Unit Invalid

Action: Verify that the business unit used on the pending item has been created in PeopleSoft Receivables and PeopleSoft General Ledger.

1CUST

Customer does not exist

Action: Verify that the customer exists on the General Info page. Verify that the customer's status is "Active" and the customer level is not set to "Prospect." Also verify that the Bill to Customer field is selected on the Bill to Selection page.

1DISP

Dispute Reason Invalid

Action: Verify the status and effective date of the dispute reason on the Dispute Reason page.

1COLL

Collection Code Invalid

Action: Verify the status and effective date of the collection code on the Collection Code page.

2SLS

Salesperson Invalid

Action: Verify that the default support team defined for this customer has a team member defined as a salesperson with a priority greater than zero.

2CRD

Credit Analyst Invalid

Action: Verify the status and effective date of the credit analyst on the Credit Analyst page.

2COLL

Collector Invalid

Action: Verify the status and effective date of the collector on the Collector page.

3PYTR

Payment Terms Invalid

Action: Verify the status and effective date of the payment terms code on the Payment Terms page.

3DST

AR Distribution code Invalid

Action: Verify the status of the distribution code on the Distribution Code page.

4ENT

Entry Type Invalid

Action: Verify the status of the entry type on the Entry Type page.

4ENR

Entry Reason required

Action: This entry type requires an entry reason. Enter an entry reason or deselect the Require Reason check box on the Item Entry Type - Selection page or Automatic Entry Type - Selection page.

4ERI

Entry Reason Invalid

Action: Verify the status of the entry reason on the Entry Reason page.

4ETS

Entry amount Invalid for this Entry Type

Action: Verify the entry amount for this entry type. Entry types require either positive or negative amounts based on the entry type.

5ADIS

Incorrect Value for Allow Discount Flag

Action: The Always Allow Discount check box on Pending Item 1 page has an incorrect value. Please select or deselect the check box.

5PSTD

Incorrect Value for Posted Flag

Action: This pending item is flagged as having already been posted. Contact Oracle/PeopleSoft Support.

5SUBC

SubCustomer Invalid

Action: Verify that a subcustomer exists for this customer on the SubCustomer page.

5SCI

SubCustomer Use Invalid

Action: Verify SubCustomer usage at the installation level setup. Specify that you use one or both subcustomer fields.

6BCUR

Customer Options Error

Base Currency Invalid for Pending Item.

Action: Verify that the base currency of the pending item equals business unit base currency.

6CURI

Entry Currency Invalid

Action: The entry currency code must be active based on the pending item accounting date. Verify the status and effective date on the Currency Code page.

6RTI

Rate Type Invalid

Action: Verify the rate type specified is valid for this multicurrency pending item.

6RMDI

Exchange Rates Missing

Action: The currency exchange rate values RATE_MULT and RATE_DIV are missing on a multicurrency pending item. Contact Oracle/PeopleSoft Support.

6CCUR

Entry Currency Invalid

Action: Verify that the pending item entry currency equals the group control currency.

7VENT

VAT Entity Missing

Action: Verify that the VAT entity is populated for a VAT business unit.

7VATM

In-Use Cust

Action: The customer is unavailable because it is being used by another background process. The process may be running or it may have terminated abnormally.

8PTAX

Sales Tax and Excise Duty

Action: Verify pending tax information is correct on the pending item Group Entry Tax page.

ACTPD

Accounting Period Not Open

Action: Verify in PeopleSoft General Ledger that the accounting period is open for the transaction type specified on Group Type page. Refer to the transaction type for the group type being posted.

ACTOB

Accounting Entries Out of Balance

Action: Verify the accounting entry setup, for example: entry type, reason code definitions, item entry types, and automatic entry types.

ALTAC

Alternate Account Error

Action: Verify whether the Alternate Account ChartField is missing or invalid for the item on the Correct Posting Errors, Accounting Entries page.

CFINH

ChartField Inheritance Error

Action: Verify Chartfields marked as inherited do not have the same value across lines or do not match chart field values for existing lines for the same Item.

COMBO

Item(s) contain Combination Edit Errors

Action: Verify the ChartField combination on the accounting lines is a valid combination. Modify the ChartField values online or modify the appropriate distribution code, item entry type or automatic entry type accounting template, or bank accounting entry setup. Alternatively, modify the combination editing rules.

CRDR

Entry Amount Error

Action: A negative debit or positive credit has been entered. Credits must be less than zero and debits greater than zero.

CURXI

Currency Exchange Rate Invalid

Action: Verify the pending item exchange rate. Pending item transactions for existing items must match the exchange rate of the original item.

CUSOM

Customer Options Missing

Action: Verify that customer options have been defined, are active, and are properly effective dated for this customer and accounting date in the Customer - General Information component (CUSTOMER_GENERAL).

DDPRF

Direct Debit Profile Missing

Action: Pending item has a payment method of direct debit but is missing a direct debit profile. Verify that a profile has been defined on the General Information - Bill To Options page for the customer.

DDPRM

Direct Debit Profile Invalid Error

ACTION: Pending Item has a payment method of direct debit but the direct debit profile indicated is invalid. Either add this direct debit profile to the direct debit profile table or change the indicated direct debit profile to a valid value. INACC - Inactive Account

DOCSQ

Document Sequencing Error

Action: Document Sequencing has been enabled at the installation and general ledger business unit level. The accounting entries for this pending item are missing a document sequencing date. Verify document sequencing setup.

INACC

Inactive Account Error

Action: Change the inactive account by an active one or activate the inactive account.

INHRT

Chartfield Inheritance Error

Action: Verify that ChartField inheritance is setup is on the ChartField Inheritance page for the setIDs being edited.

IPACR

An IPAC field that is marked as required is not populated.

Action: View the application engine message log for a list that includes each field that is in error.

IRBET

There is not a Receiver BETC Code defined for the GWA TAS or the BETC code is inactive.

Action: Verify the Treasury Account Symbol (TAS) and BETC Code is set up and active on the General Ledger - Federal Reports - TAS/BETC - Define TAS page for the setID/fund code combination on the transaction.

IRTAS

There is not a Receiver TAS setup for the Setid and Fund Code combination on the transaction.

Action: Verify the Treasury Account Symbol (TAS) is set up on the General Ledger - Federal Reports - TAS/BETC - Define TAS page for the setID/fund code combination on the transaction.

ISBET

There is not a Sender BETC Code defined for the GWA TAS or the BETC code is inactive.

Action: Verify the Treasury Account Symbol (TAS) and BETC Code is set up and active on the General Ledger - Federal Reports - TAS/BETC - Define TAS page for the setID/fund code combination on the transaction.

ISTAS

There is not a Sender TAS setup for the Setid and Fund Code combination on the transaction.

Action: Verify the Treasury Account Symbol (TAS) is set up on the General Ledger - Federal Reports - TAS/BETC - Define TAS page for the setID/fund code combination on the transaction.

ITDUP

Duplicate Item

Action: This pending item is a duplicate of a pending item in another group that is being posted. If the Don't Post Duplicate Entries check box is selected on the Entry Type page, clear it, or delete the duplicate entry on the Pending Item 1 page.

ITMIU

In-Use Item

Action: The item has been locked by another background process that is processing transactions for the same item. Please try again later after the other application completes.

IECI

Entry Currency Invalid

Action: Verify that the pending item entry currency is the same as the existing item's balance currency. Any additional pending items for existing items must be entered in the item's balance currency.

MCSI

Multiple Entry Currencies for same Item

Action: Verify that the pending items (for the same item in different groups) being posted share the same entry currency.

OOBG

Group Out of Balance

Action: Verify the sum of the entry amounts equals the control amount, the total count of pending items in the group equals the control count, and the group status is balanced on the Group Control page.

OOBM

Maintenance Group Out of Balance

Action: Verify that the sum of control base amount equals the control amount and the total count of pending items.

OPITM

Open Item Key Missing

Action: The account in the AR line requires an open item key. Enter the open item key for the line.

PCBU

Invalid PC Business Unit for the Distribution Line GL Business Unit

Action: Verify the PeopleSoft Project Costing business unit is valid for the general ledger business unit associated with the accounting lines.

PMTRM

Payment Terms Invalid

Action: Verify status and effective date of payment terms on the Payment Terms page.

PMTDI

Default Payment Terms Invalid

Action: Verify status and effective date of the default payment terms specified on the business unit and customer on the Payment Terms page.

SALES

Default Salesperson not defined

Action: Verify that a default support team has been assigned to this customer. If so, verify that the support team has a team member defined as a salesperson with a priority greater than zero.

VATID

VAT Registration ID Invalid

Action: Verify the VAT registration ID.



0 Comments

Add your comment

E-Mail me when someone replies to this comment