Transferring to Doubtful AR - 20b

Purpose: Use this document as a reference for transferring outstanding receivables to doubtful AR in ctcLink.

Audience: Accounts Receivable Specialist

Navigation: Main Menu > Accounts Receivable > Receivables Maintenance > Transfer Worksheet > Create Worksheet

Transferring to Doubtful AR

  1. Enter an existing Run Control ID or click the Add a New Value tab on the Create Worksheet page to add a new value.
    1. Enter a meaningful Run Control ID for the accounting entry creation process in the Run Control ID field.

Note: A Run Control ID is an identifier that, when paired with a User ID, uniquely identifies the process that is running. The Run Control ID defines parameters that are used when a process is run. These parameters ensure that when a process runs in the background, the system does not prompt the user for additional values.

  1. Click the Add button.
Add a New Value tab
  1. Use the Worksheet Selection page to specify customer and item information that should appear on the worksheet. ctcLink uses criteria information to retrieve all items matching the selection criteria when the worksheet is built.
    1. Use the Customer Criteria drop-down button to select the ‘Customer Items’ options.
    2. Enter or select the appropriate customer in the Cust ID field.
    3. If it didn’t default in, enter or select the appropriate business unit in the Business Unit field.
    4. Click the Build Doubtful button.
  1. Use the Worksheet1 tab to select the customer item(s) to be transferred.
    1. Select the doubtful line item(s) using the checkboxes provided in the Sel (Selection) column on each line.
    2. Click the Save button.

Note: The Balance section will update with the new amounts and counts.

  1. Click the Worksheet Action button.
  1. Click the Create/Review Entries button.
Finalize Worksheet
  1. Verify the ChartFields and amounts are correct before returning to post.
  2. Click the Return to Previous Panel button.
  1. Use the Action drop-down button to select the ‘Post Now’ option.
  2. Click the OK button.
Finalize Worksheet
  1. Use the Process List page to view the status of submitted process requests.

Note: The process has finished successfully when the Run Status column indicates ‘Success.’

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