Viewing Customer Payments - 20b

Purpose:  To view customer payments using ctcLink.

Audience:  Accounts Receivable staff.

ctcLink Receivables enables you to review a customer's payments. You can use the customer payments component to specify the payments that you need to view.

Viewing Customer Payments

Navigation:  Accounts Receivable > Customer Accounts > Customer Information > Payments

Use the Customer Payments search page to search for and view customer payments.  All the following search steps may not be mandatory, but will provide more defined search results.

  1. Select the Customer field. Enter the desired information.
  2. Select the From Date field.  Enter the desired information.
  3. Select the Search button.

Use the Customer Payments page to view customer payments.

You can review summary information for each payment, and you can also click the More Info (more information) icon to view payment details.

You have successfully viewed a customer's payments.

End of Procedure.