Correcting Errors

Purpose:  Use this document to correct interface errors in ctcLink.

Audience:  Finance/Billing

Navigation:  Main Menu > Billing > Interface Transactions > Correct Interface Errors

  1. Enter valid value into the Interface ID field.
  2. Enter valid value into the Interface Line Number field.
  3. Click the Transaction Type list.
  4. Click the Chargeable Line list item.
  5. Click Search.
Find an Existing Value tab
  • Use the PS_INTFC_BI page to review and fix bill header and bill line information.
  • Notice that the LoadStatus field displays an error message that the customer is invalid
  • Next, correct the error by entering the correct customer ID.
  1. Click in the Customer ID field and enter valid value.
  2. Click Save.

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