ctcLink Reference CenterBilling Billing - 22Correcting Billed Invoice (When No Other Activity is Activated in Single Action) - 22

Correcting Billed Invoice (When No Other Activity is Activated in Single Action) - 22

Purpose:  Use this document to correct a billed invoice when not other activity is activated in single action in ctcLink.

Audience:  Finance/Billing

Note: Running the four following processes is not the normal practice.  Normally, a Single Action will include all four of these processes.  The example below is when the invoice is created but no other process has been run.  This process is used in situations where the Single Action run was interrupted; or a bill hit an error.

Caution:  these processes must be run in the proper order as listed.

Step 1: Currency Conversion

Navigation:  Main Menu > Billing > General Invoices > Non-Consolidated > Currency Conversion

  1. Create a new Run Control or use an already created Run Control.
  2. If Run Control is already created, click Search and click on the appropriate Run Control.
Find an Existing Value tab
  1. Enter appropriate Business Unit.
  2. Click Invoice ID (or whichever range selection is appropriate)
  3. If applicable, enter the invoice number to the right under "From Invoice" and "To Invoice".
  4. Click Save.
  5. Click Run.
  1. Click Billing Currency Conversion.
  2. Click OK.
Process Scheduler Request

You can review your run process under the hyperlink “Process Monitor”. It is complete when the Run Status says “Success” and the Distribution Status says “Posted”.

Step 2: Pre-Load Process

Navigation:  Main Menu > Billing > General Invoices > Non-Consolidated > Pre-Load Process

  1. Create a new Run Control or use an already created Run Control.
  2. If a Run Control is already created, click Search and click on the appropriate Run Control.
Find an Existing Value tab
  1. Enter appropriate Business Unit.
  2. Click Invoice ID (or whichever range selection is appropriate).
  3. If applicable, enter the invoice number to the right under "From Invoice" and "To Invoice".
  4. Click Save.
  5. Click Run.
  1. Click Billing Pre-Load Process.
  2. Click OK.
Process Scheduler Request

You can review your run process under the hyperlink “Process Monitor”. It is complete when the Run Status says “Success” and the Distribution Status says “Posted”.

Step 3: Load AR Pending Items

Navigation:  Main Menu > Billing > General Invoices > Non-Consolidated > Load Invoices to AR

  1. Create a new Run Control or use an already created Run Control.
  2. If a Run Control is already created, click Search and click on the appropriate Run Control.
Find an Existing Value tab
  1. Enter appropriate Business Unit.
  2. Click Invoice ID (or whichever range selection is appropriate).
  3. If applicable, enter the invoice number to the right under "From Invoice" and "To Invoice".
  4. Click Save.
  5. Click Run.
Load Invoices to AR page
  1. Click Load AR Pending Items.
  2. Click OK.
Process Scheduler Request page

You can review your run process under the hyperlink “Process Monitor”. It is complete when the Run Status says “Success” and the Distribution Status says “Posted”.

Step 4: Load GL Accounting Entries

Navigation:  Main Menu > Billing > General Invoices > Non-Consolidated > Create Accounting Entries

  1. Create a new Run Control or use an already created Run Control.
  2. If a Run Control is already created, click Search and click on the appropriate Run Control.
Find an Existing Value tab
  1. Enter the appropriate Business Unit.
  2. Click Invoice ID (or whichever range selection is appropriate).
  3. If applicable, enter the invoice number to the left under “From Invoice” and “To Invoice”.
  4. Click Save.
  5. Click Run.
  1. Click Load GL Interface.
  2. Click OK.
Process Scheduler Request page

You can review your run process under the hyperlink “Process Monitor”.  It is complete when the Run Status says “Success” and the Distribution Status says “Posted”.

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