Mobile - Request Transcript 21r

Purpose: Use this document as a reference for requesting transcripts using mobile in ctcLink.

Audience: Student Records Staff

The college mobile applications will look a bit different between the various colleges. This guide is intended as a general overview. Please note that your college may have different images and options available.  

Note: The option for Requesting a Transcript is only available at select colleges. If you are unable to request a transcript through the mobile application, go to Enrollment Services on your college campus or to your college's website to process transcript request.

  1. Pick Your College from the list if more than one is available.
Pick Your College screen
  1. Click the Login tile from your college's Mobile application.
  1. Login using your ctcLink ID and Password.
ctcLink login page
  1. Click the Menu icon.
Menu icon
  1. Scroll down on the left My Links menu and click on Academics.
My Links screen
  1. Click the Request Transcript option.
Academics Request Transcript option
  1. Choose the processing time you would like from the dropdown menu.
Request Transcript screen
  1. Enter the Quantity you are requesting.
Request Transcipt Quanity
  1. Select your recipient from the drop down menu.
Request Transcript Select Recipient
  1. If you select My Address you will select one of your addresses in the system.
Address screen
  1. If you select Send To a form will appear where you can manually enter the address you would like the transcript sent to.
Select Address section
Incomplete address will delay your request page
  1. View your transcript request details.
Request Confirmation page

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