9.2 Viewing Item Activities

Purpose:  Viewing item activities through Inquiry pages using ctcLink.

Audience:  Accounts Receivables Staff.

Use inquiry pages to view customer balances and summaries of other receivable activities at the business unit level.  ctcLink enables you to view a single-line summary of each item-related activity.

In this topic, you will view a single-line summary for an item-related activity.

You must have at least one of these local college managed security roles:

  • ZC AR Customer Maintenance
  • ZD AR Inquiry
  • ZZ AR Customer Maintenance

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Viewing Item Activity Summary

Navigation:  NavBar > Navigator > Accounts Receivable > Customer Accounts > Item Information > Item Activity Summary

  1. The Item Activity Summary search page displays.
  2. Enter Business Unit
  3. Entere Customer ID
  4. Enter Item ID
  5. Select Search.
Item Activity Summary search page
  1. The Item Activity Summary page displays.  Use it to view a single-line summary for each item-related activity.
  2. Use the Item Activity group box to view summary information for the item activity.

 

Item Activity Summary page
  1. Process complete.

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