9.2 Viewing Items in Other Groups
Purpose: To view items in other groups at the business unit level using ctcLink.
Audience: Accounts Receivables Staff
Use inquiry pages to look up customer balances and summaries of other receivable activity at the business unit level. ctcLink enables you to view a one-line summary of each item-related activity. You can also view items in different groups.
You must have at least one of these local college managed security roles:
- ZD AR Inquiry
If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.
Viewing Items in Other Groups
Navigation: NavBar > Navigator > Accounts Receivable > Receivables Update > Posting Results Payments > Payment Group-All Items
- The Payment Group-All Items search page displays.
- Enter Deposit Unit.
- Enter Deposit ID.
- Enter Payment ID.
- Select Search.
- Qualifying results display at the bottom of the Payment Group-All Items page. Select one.
- The Payment Control page displays. Use it to review the group payment information.
- You can review details of this group by selecting each of the tabs (Payment 1, Payment 2, and Payment 3).
- Select the Return to Search page or Next in List button after you have reviewed this information and wish to create a new search.
- Process complete.
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