Mobile (HCX) - What I Owe

Purpose: Use this document as a reference for how to view and make payments on your account using your mobile device.  

Audience: Students

The college mobile applications will look a bit different between the various colleges. This guide is intended as a general overview. Please  note that your college may have different images and options available.  

What I Owe

  1. On the Mobile (HCX) Springboard page, select the ctcLink Login tile.  
Mobile (HCX) Springboard page ctcLink Login tile highlighted
  1. On the ctcLink Login page, enter your ctcLink ID.
  2. Enter your Password.
  3. Select the Sign In button.  The Mobile (HCX) Dashboard will display.
ctcLink Login page
  1. On the Mobile (HCX) Dashboard, select the Financials icon from the sidebar menu.
Mobile (HCX) Dashboard with the Financials icon highlighted
  1. Select What I Owe from the Financials submenu.
Mobile (HCX) Dashboard with the What I Owe menu item highlighted
  1. On the What I Owe page, select the Chevron (>) or the View Details button to display a breakdown of the charges.  

Note: Mobile (HCX) pages may appear different depending on your device and screen size.  Examples of the What I Owe page are included below.

What I Owe Page wide
What I Owe Page narrow
  1. After viewing the charge details, select Charges by date from the Display drop down listbox.  A summary of charges by date will display.
What I Owe page with Display Charges by date highlighted
  1. Next, select the Email Outstanding Charges button. Your email client will open allowing you to send the details of your charges to the email address of your choice.  
What I Owe page with Email Outstanding Charges highlighted
  1. Enter a valid email address in the To text box and select the Send button.  
  2. If you don't want to send the email, select the X in the upper right corner to close the window.  
Email client with a started email including detailed charges
  1. Now, select the Make a Payment button.  The ctcLink Account Balance page will display.
What I Owe page with the  Make a Payment button highlighted
  1. You can make a payment using the ctcLink Account Balance page.

Note: For more information on how to make a payment view the 9.2 Student Self-Service: Make a Payment QRG

PeopleSoft Account Balance Page
  1. That's it!  You have reviewed the What I Owe function in ctcLink's Mobile (HCX).

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