9.2 Resetting Your ctcLink Password

Purpose: Use this document as a reference for resetting your password in ctcLink

Audience: College faculty, staff and students.

Note: Ensure that pop-up blockers are disabled in your browser.

  1. Navigate to the ctcLink Login page.
  2. Select the Forgot your password? link.
System Sign In page
  1. Enter your ctcLink ID.
  2. Press the Tab or Enter key on your keyboard.
  3. Your security questions will display. Provide an answer for each security question.
  4. Enter your new Password.
  5. Confirm your new Password.
  6. Click the Submit button.
Set Your Password
  1. A pop-up window will confirm that your password has been reset.
  2. Click the OK button.
Message
  1. Click the Close button.
Reset Password success message
  1. A pop-up window will confirm that your password has been reset.

2 Comments

Justin

I reset my password it’s not working

Tanjagay Martin

Hi Justin, thank you for your comment. I'm sorry that you are unable to reset your password. We recommend that you contact your Enrollment Services office, and they will be able to locally submit a request to reset your password. You will want to have your EMPLID available prior to contacting them. Have a great day Justin.

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