9.2 OAAP Submitting an Admissions Application

Purpose: Use this document as a reference for how to submit an admissions application through the Online Admissions Application Portal (OAAP).

Audience: Prospective students.

Submitting an Admissions Application

Images shown in this reference guide may not reflect the current product as software updates may slightly alter these views.

You can find the link to the Online Admissions Application Portal on the college website.

For applicants with a previous account that need Username and Password Help, see the Forgot User Name/Password section below.

For returning students logging into the OAAP with your ctcLink credentials, you will need to update your address, email address, and phone number in ctcLink before applying for admissions. Please contact the college directly if you do not remember your ctcLink account information.

Create a New Online Application Account (OAAP)

If you have already created a Username and Password for the Online Admissions Application Portal (OAAP) you can enter your Username and Password to finish completing your application.  

If you have not created an account for the OAAP, follow the instructions below.

  1. Select the Create an Account link.
Welcom Online Admissions Application page displays

*NOTE: The fields with an asterisk (*) are required fields. Be sure you keep your username and password and the answers to your security questions in case you need to complete your application at a later time.

  1. Create a Username and Password.
  2. Confirm the Password.
Enter a Username
  1. In the next section, enter the personal information.
    • Users may not register more than one account per email address.
  2. Select the Submit button.
Enter the person's information - first name, last name, date of birth, email address
  1. The Security Questions page displays.
  2. Complete the Security Questions section by selecting each question from the drop-down menu on the left and entering the answer to the right. Make sure to keep the questions and answers for future reference if needed.
  3. Check the I'm not a robot box.
  4. Select the Register button.
Select your security questions and Answer
  1. The Registration OTP page displays.  It is used to validate the email address provided in the application.  Go to the associated email account, locate the email with the OTP (one time password) and enter it on this page.  Make sure to check the spam folder if you do not see it in the inbox.
  2. Enter the OTP provided.
  3. Select the Submit OTP button.
Validate One-Time Password
  1. The OTP Verified Successfully message displays.
  2. Select the Login Here button. Once you select the Login Here button, you will be directed to the Welcome to Online Admissions Application page.
OTP Verified
  1. The Welcome to Online Admissions Application page displays.
  2. Enter your Username and Password.
  3. Check the I'm not a robot box.
  4. Select the Login button.
Login page displays
  1. If you are a returning student, a Captcha image screen displays. Follow the instructions provided. 
  2. Select the Verify button.
Captcha screen
  1. The Welcome page displays again.
  2. Select the Login button.
Select the Login Button
  1. The Start a New Application page displays.
  2. Complete all required fields designated with an asterisk (*).
  3. Select the Sub-Plan from the drop-down menu if applicable.
  4. Select the Apply button.
Select Your College and Program information

If you are a returning student logging in with your ctcLink credentials and need to make corrections to your address, email, and phone information, you will need to do this in ctcLink before applying for admissions. If you do not remember your ctcLink account information, please contact the college directly.

When logging into the OAAP, type in the Username and Password. You will receive an "Invalid credentials" message if the Username and Password are pasted into the fields. 

  1. The application page now displays and is defaulted to the Personal Information section.  Notice there is also a progress bar across the top to indicate how far the application has been completed.
  2. There are links on the far left side that highlight when cursor is hovered over them:
    • Start a New Application
    • Instructions Guide
    • In-Progress Applications
    • Submitted Applications
  3. Do not select any of those links at this time.  We will review these in a later section following the application process.
  4. Go to the Completing the Application section to continue the application.
The information entered when creating the account displays in the Personal Information section.
Completing the Application

Page Order and Pages Required may differ based on college and admit type. This reference guide will review each page but users may need to skip down to find the appropriate section based on their selections.

As noted in the previous section, the Personal Information page displays after selecting the Apply button.  The information that was input in the previous create an account screens will auto-populate to this page.  The student will not be able to update their personal information used to create their account (Name, Email Address, and DOB). For example, if a student entered the incorrect date of birth when creating their account, the changes must be made in PeopleSoft after the student submits their application.

There are additional fields that can be optionally entered in this section.  Remember to complete all fields that are required items designated with an asterisk (*) in the field.

Scroll through the Personal Information area to review/complete optional fields such as:

  • Additional Name preferences
  • National ID and type
  • Sex - see note below.

The Legal Definition of Sex

Please enter the legal sex as denoted on this person's birth certificate or driver's license per WAC 246-490-075 or WAC 308-104-0150

  1. Scroll down to review additional sections to complete:
    • Phone
    • Email
    • Citizenship
    • Address
Personal Information page displays
  1. The Phone and Email sections display below.  None of these are required fields.
  2. Complete the Phone section as desired.  If additional phone numbers to be added, select the Add New button on the right side to create a new row.
  3. The Email section is auto-populated with the information previously submitted.  If there are additional emails to enter, select the Add New button.
Enter the Phone and Email
  1. Upon completion of these sections, scroll down to the Citizenship section.
Add the addresses
  1. The Address section contains a combination of drop-down menus and fill-in fields. Most of these are required fields.
  2. Select applicable values from the Address Type, Country and State drop-down fields.
  3. Complete the City, Address Lines, and Postal Code fields.
  4. The County field is optional.                                                                            
  5. If additional addresses are to be added, select the Add New button to create a new row.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Select +Add New to enter a new address
  1. Select the Next button
  2. Select the Save for Later
  3. Exit without saving
  4. Select the Next button.
Select Next
  1. The High School/College Information page displays.
  2. Follow instructions on the screen to search and add High School information (required).
Search for a High School
  1. When you select the Search School field a school search pagelet displays.
  2. Enter the filtering information for each field to narrow results.  
  3. Select the applicable high school.  The information will then populate the screen.
  1. If your school is not on the list, select the X in the top right corner of the pagelet to go back and manually add the high school information.
Enter search criteria to locate HS
Option to Search for International HS

Note:  Students can also search for international high schools.

Enter attended from Date and Attended to date
  1. Enter the Attended From Date and the Attended To Date (required).
  2. Complete the required question:  "What will be the highest level of completion when you begin college?" before proceeding to the College section (required).
High School Diploma
  1. For those who have previously attended college, scroll down and add the information following the same process as listed for high school information.
  2. When the School/College sections are completed, scroll down and select the Next button to continue to the Ethnicity section of the application.
Enter college information if applicable
  1. Ethnicity Information page displays.  It is Optional but available for all admit types.
  2. For question 2 on this page, you may make more than one selection.  
  3. Once you select a checkbox, another drop-down field may display offering further filtering selections.
  4. Scroll down to the bottom of this page and select the Next button to continue.
Select the Next button
  1. The Upload Documents page displays.  This page is optional and is used to upload a variety of documents such as:
    • Transcripts
    • Test Scores
    • Work Experience
  2. Review the instructions on this page.
  3. Select the Upload Document Type from the drop-down menu.
  4. Select the Upload File button and follow instructions for locating and uploading the document.
  5. Enter a Description.
  6. Select the plus [+] icon on the right to add a new row for each document to be uploaded.  
  7. If you need to remove an uploaded document, select the trash can icon that is located to the right of the [+] sign.
  8. Select the Next button to continue.
Upload documents if applicable
  1. The Residency Information page will be seen on the General application only. Answers to questions will determine the Residency status for the student.  
  2. All questions on this page require a response.  
  3. Select the Next button to continue.
Enter Residency information
  1. The Supplemental Questions page contains additional questions that are required to be answered.
  2. Select the Next button to continue.
Answer Supplemental Questions
  1. The Review and Submit page displays.  This is the certification page that all answers are correct to the best of your knowledge.
  2. Review instructions and select the Yes, I accept checkbox.  
  3. Notice the Submit Now button is grayed out.
Review and Submit and Yes accept to Submit
  1. If you receive an error message as displayed below, it will highlight the area that is incomplete.
  2. Select the OK button to return to the Review and Submit page.
When an error occurs, please fill out the Mandatory Fields
  1. Notice the High School/College Information is highlighted in red, indicating this page still needs completion.  Select the link to return to this page and complete the needed information.  
  2. Select the Next button to save the updated page.
  3. Select the Review and Submit link, then again select the Yes, I accept checkbox.  
  4. If all areas are complete, the Submit Now button will display.
  5. As long as no payment is required, you will get the "Application Successfully Submitted" response.
  6. Process complete.
Once the mandatory fields are populated Select Submit Now
Quick Review of Left Side Menu Choices
  1. Now that an application has been entered, let's review the menu choices to the left of the main screen.
  2. Each one of these links will open a new window on your browser.
  3. The first one in the list is:  Start a New Application. The new application screen displays and the process is ready to begin.
Start a New Application
  1. The next menu choice is:  Instructions Guide.  This page will help walk you through the process.
Instructions Guide
  1. Next up is the In-Progress Applications link.  This page displays any active applications that have yet to be submitted.  
  2. Select the Resume button to continue the application.
In-Progress Applications link
  1. Last, but certainly not least is the Submitted Applications link.  This page displays successfully submitted application(s).
Submitted Applications
Save for Later
  1. If you are not able to complete the whole application, you can use the Save for Later button on any of the applicable pages to return to complete later.
  2. Select the In-Progress Applications link.
  3. Select the Resume button to continue the application.
Select the Resume button
Forgot Username or Password
  1. If you forgot your Username and Password follow the steps to recover your username first and then follow the steps to recover your password.
  2. On the main OAAP screen, select the Login button.
Welcome Login/Create an Account page displays
  1. Select the Forgot my Username link.
Select the Forgot my Username link
  1. The Forgot Username page displays.
  2. Enter all required fields:
    • Email Address
    • First Name
    • Last Name
    • DOB
    • Select your security question
    • Enter your answer
  3. Select the Submit button and follow remaining instructions.
Forgot Username page displays
  1. Next we will review the Forgot Password process.
  2. Select the Forgot Password link.
Select the Forgot my Password link to reset password
  1. The Forgot Password page displays.
  2. Enter the Username.
  3. Select the Security Question from the drop-down menu.
  4. Enter the answer.
  5. Select the Submit button and review confirmation instructions/message.
Forgot Password page displays
  1. End of procedures.

7 Comments

Tracy Harden

You can't find a link the link to the online application on the college website if your college isn't using that applicaiton.

Tanjagay Martin

Hi Tracy! Thank you for adding your comment to the quick reference guide. Before colleges go live, they receive an OAAP transition guide with the information needed for their websites. ~Tanjagay Martin | CS Core Trainer

Kendrick Allen

I tried to create an on line account, it would not prompt me for security questions. I tried to reset password, but the account prompted me for a " Security Question", which I never inputed because it never prompted me so. I tried to set up another account but the 'Security Question" never let the drop menu work. So what do I do to register??

Tanjagay Martin

Hi Kendrick, Thank you for your comment. If you have an activated ctcLink account, you can log in with your ctcLink EMPLID and password. The OAAP recognizes and populates the application with your personal information. Given this, your data must be changed in ctcLink--e.g., Password, Email, Phone Number, etc. Suppose you want to change your password, ensure that your email address is current because you will need to access the email on your account. Once you confirm your email, click the Reset Password link from the ctcLink Gateway page in the upper-right corner of the page. Here is a link to a quick reference guide Okta-Resetting Your ctcLink Password/Unlock Account https://ctclinkreferencecenter.ctclink.us/m/79750/l/1421123-okta-resetting-your-ctclink-password-unlock-account. This document will assist you with resetting your ctcLink password. If you have further questions, please contact your college's Admissions Department. ~Tanjagay Martin | CS Core Functional Trainer.

Mariana Oliinyk

I tried to set my education at a college. When I selected the Search School field a school search hasn't displayed. So I enter the name and address on my own. I checked twice. But after submission for some reasons system automatically changed it to a “My School Is Not Listed Domest”. I can’t change that. My sibling did the same thing but didn't have the same isssue. What is the reason and how can I fix it?

Tanjagay Martin

Hi Mariana, Thank you for your comment. I recommend contacting your college's Help Desk, and they can assist with troubleshooting your account. If you already have a ctcLink ID, you will want to provide that information. ~Tanjagay Martin | CS Core Functional Trainer

Tanjagay Martin

Hello Tracy! Thank you for asking such a great question. We added the link to the QRG! Thank you so much! ~Tanjagay Martin | CS Core Functional Trainer

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