Viewing Item Activity From a Payment
Purpose: ctcLink Receivables enables you to review payment entries for items posted against payments.
Audience: Accounts Receivable Staff.
You must have at least one of these local college managed security roles:
- ZC AR Customer Maintenance
- ZD AR Inquiry
- ZZ AR Customer Maintenance
If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.
Viewing Item Activity From a Payment
Navigation: Accounts Receivable > Customer Accounts > Item Information > Item Activity From a Payment
You will now be on the Item Activity From a Payment page. Please note that not all search steps are mandatory, but the more information you can include, the better your search results will be.
- The Item Activity From a Payment search page displays.
- Select Deposit Unit.
- Select Deposit ID. This is an optional field.
- Select Business Unit.
- Select Customer ID. This is an optional field.
- Select Search.
- The Item Activity From a Payment page displays. Use it to review all items paid by a single payment.
- Use the Display Amount Switch field to select Payment Amount, Full Base Amount or Full Entry Amount from the drop-down menu.
- Notice that both the displayed item activities have the same Payment ID.
Video Tutorial
The video below demonstrates the process actions described in the steps listed above. There is no audio included with this video. Select the play button to start the video.
Video Tutorial via Panopto
View the external link to Viewing Item Activity From a Payment. This link will open in a new tab/window.
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