Canceling Direct Debits

Purpose: Use this document as a reference for canceling direct debits in ctcLink.

Audience:  Accounts Receivable staff

You must have at least one of these local college managed security roles:

  • <there are no college-assignable roles>

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Canceling Direct Debits

Navigation:  NavBar > Navigator > Accounts Receivable > Direct Debits > Administer Direct Debits > Cancel Direct Debits

  1. The Cancel Direct Debits search page displays.
  2. Enter Bank SetID.
  3. Enter additional Search Criteria to identify your direct debit.
  4. Select Search.
Cancel Direct Debits search page
  1. The Cancel Direct Debits page displays.
  2. Select the Cancel checkbox.
  3. Enter Reason.
  4. Select Save.
Cancel Direct Debits page
  1. The system changes the Direct Debit Status from "Remitted" to "Rejected", and the Dispatch Status to "Canceled".
  2. Process complete.

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