9.2 BankMobile Student Data

Purpose: Use this document as a reference for processing BankMobile (Higher One) refunds in ctcLink.

Audience: Student Financials Staff.

Bank Mobile files (both BIODEMO & REFUND) are sent from ctcLink at 09:00 am, 10:00 am, 11:00 am, 12:00 pm, 01:00 pm, 04:00 pm, 05:00 pm and 10:00 pm.

9.2 BankMobile Student Data

Run the BankMobile Checklist

Navigation:  NavBar > Navigator > Student Financials > CTC Custom > CTC Interfaces > Higher One Student Data

  1. The Higher One Stdnt Data Intfc search page displays.
  2. Search for an existing Run Control ID or select the Add a New Value tab and create a new one.
  3. Select the Search or Add button.
Image of the HigherOne Student Data Interface entry page
  1. The Higher One Student Data Interface page displays.
  2. Enter the Institution and Checklist item (ask the Financial Aid Office to confirm the Checklist item).
  3. Select Run and then OK to run the process.
Image of Higher One Student Data Interface page
  1. The Higher One Student Data Interface page displays.
  2. Select the Process Monitor link.
  3. The Process Monitor page will display.
  4. Select the Details link on the process.
  5. Select the View/Log Trace link to review the file created from this process.
Image example of the log file with student data

Validate Student Checklists

Navigate to:  Navbar > Navigator > Campus Community > Checklists > Person Checklists > Checklist Management-Person

  1. The Checklist Management 1 tab displays.
  2. Enter a sample Student ID.
  3. Select Search.
  4. Select results that include the EE0042 (Bank Mobile Bio Extract.)  
  5. The status should be Completed.
Image of the checklist management person page
  1. Process complete.

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