Overview of User Acceptance Testing

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QA Team Contacts: Amy MacNeill (amacneill@sbctc.edu) and Anna Rankin (arankin@sbctc.edu)


What is User Acceptance Testing (UAT)? 

User Acceptance Testing is an opportunity for users of the ctcLink system to test how the upgraded system will work by performing regular business functions from beginning to end in a test environment.  User Acceptance Testing is organized into two four-week ‘Sprints’ where the focus is testing on specific business processes for a short period of time.  Business processes span across different employee’s jobs and across departments.  Users will be asked to test the system using their own scenarios that represent business conditions that occur as they go about their work today.  College testers will be asked to work together, in a single location and will be remotely supported via WebEx by the ctcLink Project Testing and Training teams during their test activities. College testers will go through a morning training session at the start of each step in the test process and commence execution of the test in the afternoon. College testers will continue to test until the completion of the end-to-end test (referred to as the “high level flow”) of each set of business functions included in that “Sprint.”

Testing activities are supported Monday through Friday.  Environment access cannot be guaranteed over weekends as maintenance activities are slated during those periods.

Please focus testing on the areas designated in each Sprint.  Staging and security preparations go into the readiness of each Sprint test focus. Testing areas outside of sprint content may encounter access issues and will be supported when content for that sprint is the focus. 

Below are links to materials and information to help our Subject Matter Experts (SMEs) participate in the testing experience:

DG5 UAT Information

Links in this section will be published as they become available. Please check back often before and throughout UAT.

UAT Order of Execution - Rainbow Visual in Excel Workbook format

DG5 Daily UAT Webex Links- 9am-4pm Monday through Friday

DG5 ALL Pillar Weekly UAT Check-in Link - Thursdays 4:00-4:30pm

Access the Test Environment- DG5 UAT Test Execution

FIRST TIME USER - OKTA: Activate Account and Reset Password in UAX or SVX

Access the OTM Ticket System to Record Progress

DG5 - First Time Login!

The FIRST time you login to the User Acceptance Test environment (UAX) you MUST register your OKTA account.  Use this guide to perform that First Step!

OKTA: Activate Account and Reset Password in UAX or SVX

Keep this link handy, as this guide will ALSO help you:

  • Remember how to Login to UAX or SVX
  • Reset Your Password
  • Unlock Your Account
  • Work with you Local Security Administrator to Reset your OKTA User Account
Meeting Notes and Recordings from DG5 UAT Check-In Sessions

Meeting Notes and Recordings will be published here shortly after each UAT Walkthrough and Check-In session occurs. Please check back often throughout UAT.