9.2 Reverse Manual Posted Waivers

Purpose: Use the document as a resource for how to reverse a manually posted waiver in ctcLink

Audience: Student Financials Staff

Navigation: NavBar > Student Financials > Tuition and Fees > Assign Student Waiver

Example of a waiver that has been posted on the student account below.

Account Details page

To reverse the waiver from the student account

  1. On the Find an Existing Value tab enter
    1. Business Unit
    2. ID
    3. Term
    4. Waiver Code
  2. Select the Search button.
Assign Student Waiver - Find an Existing Value tab
  1. Select the + (plus) button to add a new Details row.
Assign Student Waiver - Plus button highlighted
  1. In the Details section
    1. Update the Effective Date. (Date must be equal to or greater than the Effective Date on previous row.)
    2. Update the Effective Sequence to "2" (or next sequential number from the previous row).
    3. Update the Status to "Inactive".
    4. Enter Additional Details. (optional)
    5. Select the Save button.
Assing Student Waiver - Details section highlighted
  1. View that the waiver is no longer applying on the student account by navigating to:

Navigation: NavBar > Student Financials > View Customer Account

Account Details page

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