9.2 Reverse Manual Posted Waivers
Purpose: Use the document as a resource for how to reverse a manually posted waiver in ctcLink. Visit the State Boards Tuition Waivers page.
Audience: Student Financials Staff.
You must have at least one of these local college managed security roles:
- ZC SF Tuition and Fees
- ZD SF Processing Inquiry
- ZD SF Tuition and Fees
- ZZ SF Processing Inquiry
- ZZ SF Tuition and Fees
If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.
Example of a waiver that has been posted on the student account below.
![Account Details page](https://media.screensteps.com/image_assets/assets/002/332/976/original/7cc2f7bf-e56b-4b39-b0ab-78746f7a79e6.png)
Navigation: NavBar > Navigator > Student Financials > Tuition and Fees > Assign Student Waiver
- The Assign Student Waiver search page displays.
- On the Find an Existing Value tab enter:
- Business Unit
- ID
- Term
- Waiver Code
- Select the Search button.
![Assign Student Waiver - Find an Existing Value tab](https://media.screensteps.com/image_assets/assets/002/332/978/original/43211895-a415-43a5-8dd9-e8196b3c7e53.png)
- The Assign Student Waiver page displays.
- Select the + (plus) button to add a new Details row.
![Assign Student Waiver - Plus button highlighted](https://media.screensteps.com/image_assets/assets/002/332/980/original/42c5b3d7-0811-4af7-99b1-4e00d3b8c166.png)
- A new row is created.
- In the Details section:
- Update the Effective Date. Date must be equal to or greater than the Effective Date on previous row.
- Update the Effective Sequence to "2" or next sequential number from the previous row.
- Update the Status to "Inactive".
- Enter Additional Details. (optional)
- Select the Save button.
![Assing Student Waiver - Details section highlighted](https://media.screensteps.com/image_assets/assets/002/332/984/original/d65d60c2-e459-4fd1-922a-b9ea27f24d6f.png)
You must have at least one of these local college managed security roles:
- ZC SF Running Start
- ZD SF Customer Accounts
- ZD SF Running Start
- ZZ SF Customer Accounts
- ZZ SF Running Start
If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.
- View that the waiver is no longer applying on the student account by navigating to:
- Navigation: NavBar > Navigator > Student Financials > View Customer Accounts
![Account Details page](https://media.screensteps.com/image_assets/assets/002/332/982/original/20adff92-bdf0-4a49-92bc-f5fc8a87005a.png)
- Process complete.
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