View a Corporate Refund Information by ID

Purpose:  Use this document as a reference for reviewing Corporate refund information in ctcLink.

Audience:  Student Financials staff, Finance staff.

You must have at least one of these local college managed security roles:

  • ZD SF Refunds
  • ZZ SF Refunds

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Navigation: Student Financials > Refunds > Review Corporate Refunds by ID

  1. The Corporate Refunds by ID search page displays.
  2. Enter the Business Unit and select the Search button. The Corp Refunds By ID page displays.
  3. Enter or search for the the External Org ID.
  4. Press <tab> on your keyboard to refresh the page.
    1. If a refund was made by check, the Voucher Info hyperlink is available to view additional information.
  5. Select the appropriate Refund Detail hyperlink for additional details.
  6. Select the Return button.
  7. Process complete.
Corp Refunds By ID page with the external org ID 202108394 populated

Video Tutorial

The video below demonstrates the process actions described in the steps listed above. There is no audio included with this video. Select the play button to start the video.

View Tutorial Via Panopto

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