Mobile (HCX) - What I Owe

Purpose: Use this document as a reference for how to view and make payments on your account using your mobile device.  

Audience: Students.

The college mobile applications will look a bit different between the various colleges. This guide is intended as a general overview. Please  note that your college may have different images and options available.  

What I Owe

  1. On the Mobile (HCX) Springboard page, select the ctcLink Login tile.  
Mobile (HCX) Springboard page ctcLink Login tile highlighted
  1. The ctcLink Login page displays.
  2. Enter your ctcLink ID.
  3. Enter your Password.
  4. Select the Sign In button.
ctcLink Login page
  1. The Mobile (HCX) Dashboard displays.
  2. Select the Financials icon from the sidebar menu.
Mobile (HCX) Dashboard with the Financials icon highlighted
  1. The Financials menu expands.
  2. Select What I Owe from the Financials sub-menu.
Mobile (HCX) Dashboard with the What I Owe menu item highlighted
  1. The What I Owe page displays.
  2. Select the Chevron (>) or the View Details button to display a breakdown of the charges.  

Note: Mobile (HCX) pages may appear different depending on your device and screen size.  Examples of the What I Owe page are included below.

What I Owe Page wide
What I Owe Page narrow
  1. After viewing the charge details, select Charges by date from the Display drop-down list box.  
  2. A summary of charges by date displays.
What I Owe page with Display Charges by date highlighted
  1. Next, select the Email Outstanding Charges button.
What I Owe page with Email Outstanding Charges highlighted
  1. Your email client will open allowing you to send the details of your charges to the email address of your choice.  
  2. Enter a valid email address in the To text box and select the Send button.  
  3. If you don't want to send the email, select the X in the upper right corner to close the window.  
Email client with a started email including detailed charges
  1. Now, select the Make a Payment button.  
What I Owe page with the Make a Payment button highlighted
  1. The ctcLink Account Balance page displays.
  2. You can make a payment using the ctcLink Account Balance page.

Note: For more information on how to make a payment view the 9.2 Student Self-Service: Make a Payment QRG

PeopleSoft Account Balance Page
  1. That's it!  You have reviewed the What I Owe function in ctcLink's Mobile (HCX).

Please get in touch with your college if you require immediate assistance with ctcLink. Check out the contact information and highlights for each community and technical college.