9.2 Reverse Manual Posted Waivers

Purpose: Use the document as a resource for how to reverse a manually posted waiver in ctcLink.  Visit the State Boards Tuition Waivers page.

Audience: Student Financials Staff.

You must have at least one of these local college managed security roles:

  • ZC SF Tuition and Fees
  • ZD SF Processing Inquiry
  • ZD SF Tuition and Fees
  • ZZ SF Processing Inquiry
  • ZZ SF Tuition and Fees

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Example of a waiver that has been posted on the student account below.

Account Details page

Navigation: NavBar > Navigator > Student Financials > Tuition and Fees > Assign Student Waiver

  1. The Assign Student Waiver search page displays.
  2. On the Find an Existing Value tab enter:
    1. Business Unit
    2. ID
    3. Term
    4. Waiver Code
  3. Select the Search button.
Assign Student Waiver - Find an Existing Value tab
  1. The Assign Student Waiver page displays.
  2. Select the + (plus) button to add a new Details row.
Assign Student Waiver - Plus button highlighted
  1. A new row is created.
  2. In the Details section:
    1. Update the Effective Date. Date must be equal to or greater than the Effective Date on previous row.
    2. Update the Effective Sequence to "2" or next sequential number from the previous row.
    3. Update the Status to "Inactive".
    4. Enter Additional Details. (optional)
  3. Select the Save button.
Assing Student Waiver - Details section highlighted

You must have at least one of these local college managed security roles:

  • ZC SF Running Start
  • ZD SF Customer Accounts
  • ZD SF Running Start
  • ZZ SF Customer Accounts
  • ZZ SF Running Start

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

  1. View that the waiver is no longer applying on the student account by navigating to:
    • Navigation: NavBar > Navigator > Student Financials > View Customer Accounts
Account Details page
  1. Process complete.

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