9.2 Correct Group Transactions

Purpose:  Use this document as a reference to correct transactions that did not post to student accounts due to posting errors in ctcLink.

Audience: Student Financials staff

Correct Group Transations

Navigation:  NavBar > Navigator > Student Financials > Charges and Payments > Group Processing > Correct Transactions

  1. The Correct Transactions search page displays.
  2. Enter Business Unit.
  3. Enter Group ID.
  4. Select Search.
Correct Transactions search page
  1. The Correct Transactions page displays.  In this example, note that there is no employee name alongside the ID field.
  2. Select the Error link to determine the error for the group line.
Correct Transactions page
  1. The Group Line Error Info page displays.  Read it.
  2. Select Return.
Group Line Error Info page
  1. The Correct Transactions page displays.
  2. Correct errors.  In this example, the issue was "Invalid Employee ID".  Now that we've assigned a valid ID, the employee's name displays.
  3. Select Save.
Correct Transactions page
  1. After the corrections have been made, run the Post Group Transactions process to complete the group ID.
  2. Process complete.

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