9.2 ESS Add Update Phone Number (Fluid)

Purpose:  Use this document to add/update employee phone number(s) via Employee Self Service in ctcLink.

Audience:  Employees.

Navigation:  Employee Self Service (Homepage) > Personal Details (Tile)

ESS homepage select Personal Detaiils tile

Add Update Phone Number

Add Phone Number

  1. The Personal Details homepage displays.
  2. Select the Contact Details heading on the sidebar.
  3. The Contact Details homepage displays.
  4. Select the [+] button in the Phone section.
Contact Details homepage
  1. The Phone Number pagelet displays.
  2. Select the Type from the drop-down menu.
  3. Select the Preferred checkbox if applicable.
  4. Enter the 10 digit phone Number.
  5. Enter the Extension if applicable.
  6. Select the Save button.
add phone number pagelet
  1. The Contact Details homepage displays with the added phone number.
contact detaiils phone number added
  1. The process to add a new phone number is now complete.

Update Phone Number

  1. From the Contact Details homepage, select an existing Phone Number.
select existing phone number to update
  1. The Phone Number pagelet displays.
  2. Select a new Type option from the drop-down menu, if applicable
  3. Update the Number accordingly, if applicable.
  4. Select the Save button.
edit Number in phone number pagelet
  1. The Contact Details homepage displays with updated phone information.
updated contact details homepage
  1. The process to update a phone number is now complete.

Delete Phone Number

  1. From the Contact Details homepage, select an existing Phone Number.
contact details homepage delete
  1. The Phone Number pagelet displays.
  2. Select the Delete button.
delete phone number phone number pagelet
  1. A confirmation message displays.
  2. Select the Yes button.
confirmation message
  1. The Contact Details homepage displays with updated phone information.
updated contact details after deletng phone number
  1. The process to delete a phone number is now complete.
  2. End of procedures.

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