9.2 Processing a Suspended Application (Fluid)

Purpose: Use this document as a reference for how to process a suspended application in Fluid, using the Admissions Processing section of the CS Staff Homepage.

Audience: Student Services staff

Processing a Suspended Application

Navigation: CS > Main Menu > ctcLink CS Staff Homepage > Admissions Processing > Processing Applications > Application Transactions

  1. Enter Academic Institution.
  2. Select Constituent Status = "Suspended".
  3. Select Search.
  4. Select a Suspended Application for the Search Results to Review.
Application Transactions search pag
  1. Select the Constituent Staging link and the Constituent Staging summary page will display.
Application Data tab
  1. Select the Search/Match Results link and a new browser tab will open showing the Search/Match Results summary.
Summary Information tab
  1. Select Detail for the matching student and a new browser tab will open showing the Person Information page for the matching student.
  2. Keep this tab open.
Integrated Search Results page
Biographical Details tab
  1. Return to the original Constituent Details browser tab and select the Constituent Details tab.
  2. Compare the data between the two browser tabs:
    • Constituent Information details for the Applicant with the Person Information for the matching existing student.
Constituent Data tab
  1. If the data matches, go to the Constituent Details browser window and change the Constituent Status to Update ID
  2. An ID box will display and the ID.
  3. Verify the ID for the matching Person is valid and select Run Search/Match/Post and the grayed out Post Transaction button will display.
Constituent Details tab
Grayed out Post Transaction Data button
  1. If the data from Step 11 does not match, go to the Constituent Details browser window and change the Constituent Status to Add a New ID.
  2. Select Search/Match/Post and the grayed out Post Transaction button will display.
  3. To validate that the application processed, go to the Application Maintenance page and verify the new application.

Navigation: NavBar > Navigator > Student Admissions  >Application Maintenance  >Maintain Applications

Biographical Details page
  1. Process complete.

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