9.2 Override File Status

Purpose: Use this document as a reference for how to change the status of a payment file.

Audience: Finance Supervisors

Override File Status

Navigation:  NavBar > Navigator > Financial Gateway > Administration > Override Payment File Status

Note: Only Finance Supervisors should perform this task as it is not a usual task.

  1. Enter or select Bank SetID.
  2. Enter or select Bank Code.
  3. Enter or select From Date and To Date.
  4. Select Search.
  5. On the Payment Information tab, both the Current Status and New Status of the file are displayed.
  6. Enter "Error" in New Status.
  7. Select Save.
  8. Process complete.