9.2 Override File Status
Purpose: Use this document as a reference for how to change the status of a payment file.
Audience: Finance Supervisors
Override File Status
Navigation: NavBar > Navigator > Financial Gateway > Administration > Override Payment File Status
Note: Only Finance Supervisors should perform this task as it is not a usual task.
- Enter or select Bank SetID.
- Enter or select Bank Code.
- Enter or select From Date and To Date.
- Select Search.
- On the Payment Information tab, both the Current Status and New Status of the file are displayed.
- Enter "Error" in New Status.
- Select Save.
- Process complete.