Send a Student Notification in Faculty Center

Purpose: Use this document as a reference for sending a student a notification from the Faculty Center in ctcLink.

Audience: ctcLink Faculty.

Send a Student Notification in Faculty Center

Some email systems, such as Gmail, have strict Spam filtering mechanisms to protect their users. However, these filters can also prevent students from receiving emails sent via the Faculty Center and Advisor Center when more than one recipient is selected. While SBCTC discusses this issue and looks for solutions, staff should minimize their use of the “Notify All” functionality in ctcLink. At this time, we recommend limiting notifications to one recipient at a time when sent via the Faculty Center and Advisor Center.

How does this differ from 3Cs? 3Cs functionality sends one email at a time per user, whereas Faculty and Advisor Centers send one email to all selected users at a time.

Navigation:  ctcLink Gateway > Faculty Center

  1. The Faculty Center My Schedule page displays.
  2. Verify you are viewing the correct term and institution. If necessary, select Change Term to change between terms or institutions.
  3. Select the Class Roster icon for in the row for the appropriate class.  (Icon resembles a group of three figures).
  4. The Class Roster page displays.
  5. Select individual students to notify, buy selecting the Notify check box.
  6. There is the option to activate Select All to notify all students.  
  7. Select Notify Selected Students to notify individually selected students. Some email systems, such as Gmail, have strict Spam filtering mechanisms to protect their users. However, these filters can also prevent students from receiving emails sent via the Faculty Center and Advisor Center when more than one recipient is selected. While SBCTC discusses this issue and looks for solutions, staff should minimize their use of the “Notify All” functionality in ctcLink. At this time, we recommend limiting notifications to one recipient at a time when sent via the Faculty Center and Advisor Center.
  8. Select Notify All Students to notify all students.
  9. Enter message to student(s) in the Message Text box.
  10. Select Send Notification.
  11. Once emails are sent, a Send Notification Results displays.

Process complete.

4 Comments

Peggy Raye Thomas

Hi! I tested sending an email to several students this morning. I am still showing "error encountered" in the box that your example has a list of who the email was sent to. Thank you for your assistance in remedying this problem.

Heather

When notifying a student, is there any confirmation that the email sent, when and to what email address? Thanks!

Tanjagay Martin

Hello Peggy, I'm sorry to hear that you are receiving an error encountered message. Please submit a ctcLink support ticket. Here is the URL for the How to Submit a CtcLink Support Ticket video. http://ctclinkreferencecenter.ctclink.us/m/67010/l/1211427-how-to-submit-a-ctclink-support-ticket ~Thank you, Peggy!~Tanjagay Martin | CS Core Trainer

Tanjagay Martin

Hi Heather! Faculty shall receive a copy of the email notification to their preferred email address. Thank you so much for the question, Heather! ~Tanjagay Martin| CS Core Trainer

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