Welcome to ctcLink (Start Here!)

The manuals below serve as the starting point for all ctcLink users and provide essential reference materials for working within the system. Use Intro to ctcLink to learn about the ctcLink environment, Onboarding Training Materials and Applications to access training resources and required tools, Fundamentals for navigation and system basics, Crosswalks & Glossaries for terminology and legacy-to-ctcLink information, and ctcLink Service Desk/Ticketing System for support and issue resolution guidance. Together, these resources establish the foundation needed to successfully use and support ctcLink.

Process Alignment

The resources below support Process Alignment Workgroup (PAW) process alignment initiatives across the ctcLink system and provide guidance for standardized business processes. These materials include project information, process analysis, and workflow recommendations designed to promote consistency, efficiency, and collaboration across colleges and the system office. Users may reference these resources when reviewing, implementing, or improving institutional business processes.

Resources

The manuals below contain a collection of supporting resources for ctcLink users, including software information, business process maps, reporting resources, governance materials, security guidance, training videos, enhancement request information, and other reference tools. Together, these resources provide additional support to help users navigate, maintain, and maximize their use of ctcLink.

Archived Project Materials

The resources below are archived materials from past project activities and are no longer maintained. They may not reflect current practices, processes, or configurations. For the most up-to-date information and support related to ctcLink, please refer to the current Reference Center documentation.