9.2 Reversing a Student Refund

Purpose: Use this document as a reference for reversing refunds for a specific student or organization in ctcLink.

Audience: Student Financials staff.

Note: Student refund reversals require communication with Accounts Payable staff to ensure accounting is adjusted to reflect the reversal.

Reversing a Student Refund

Navigation:  NavBar > Navigator > Student Financials > Refunds > Reverse and Cancel Refunds > Student Refunds by ID

  1. The Student Refunds By ID search page displays.
  2. Enter Business Unit.
  3. Enter student ID.
  4. Select Search.
Student Refunds By ID search page
  1. The Student Refunds by ID page displays.
  2. Identify the refund you wish to reverse.  Note its Status.
  3. Select the Reverse button next to the refund you want to reverse.
Student Refunds by ID page
  1. The Status changes to "Reversed". The Reverse button is now grayed out.
Student Refunds by ID page
  1. Process complete.

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