Issue: Currency should be displayed consistently with 2 decimal places on the College Financing Plan, but decimal places only display if an award is for less than a whole dollar (i.e. 698.11). In addition, when the last decimal place is a 0 (as in 1641.10), the CFP displays the amount with only one decimal (as in 1641.1).

Example:

Resolution: Bug fix targeted for PRP 1.5 (2026-2027)

Status: Will be tested when we load the PRP with the fix.

Issue: The following fields’ translate values have not been updated by Oracle to the new values defined by Dept of Ed for Aid Year 2025 and forward

      Record - ISIR_STUDENT

      Field: MARITAL_STAT

      Field: CURRENT_GRADE_LVL

      Record - ISIR_PARENT

      Field: MARITAL_STAT

Example of ISIR_STUDENT record’s MARITAL_STAT field’s translate values

Bug: 18166065 - UPDATE THE TRANSLATE VALUES ON THE FIELDS THAT STORE DATA ON THE ISIR

Impact: Queries that pull marital status and current grade level data from ISIR_STUDENT and ISIR_PARENT need to be set to populate the number value (i.e. ‘2’) instead of the translate value (i.e. ‘Married’) to avoid confusion

Marital Status value of ‘3’ is ‘Remarried’ as of Aid Year 2025 but the results will incorrectly show ‘Separated’ if the translate values were to populate in the query

Resolution: No fix is targeted.

Known Issue: On the Correct ISIR or Simulate FM components, when accessing a record for an Aid Year that is different from the User Defaults defined Aid Year, then selecting ‘Return to Search’, the Aid Year changes to the Aid Year defined in User Defaults. For example, when 2025 is defined in User Defaults and staff view a 2026 record on the Correct ISIR page, when selecting ‘Return to Search’, the emplid remains but the Aid Year returns to the user's default of 2025.

It is expected that these components work like all others in Financial Aid with the ‘Return to Search’ maintaining the same aid year just being viewed.

Resolution: Because two different components are affected by the issue, Oracle has determined separate bug fixes are required:

• Correct ISIR component: Bug Fix targeted for mid-August PRP or Image 36
• Simulate FM component: Bug Fix targeted for Image 37

Status: In Progress

Known Issue: Dept of Ed is not accepting any batch corrections from any software system for the 2024-2025 Aid Year

Update: As of 2/27/25, the Electronic Data Exchange (EDE) began processing batch corrections for both the 24-25 and 25-26 aid years. Due to ongoing issues with SAI calculation, it is recommended that colleges continue to make manual corrections in FPP until Oracle provides an accurate JAR file.

Impacts: Ability to make batch corrections from ctcLink

Workaround: Continue to make manual corrections directly in FPP

Resolution: TBD

Status: In Progress

Known Issue: Oracle has identified cases where colleges receive ‘COD Lookup Table Info not found’ when importing 2026 unsolicited COD files, such as MPN. Oracle suspects this may be related to the new Complex CIP Code tag introduced for 2026. Unlike other tags that exist in the COD Lookup record, this particular tag is hardcoded in the outbound processing. According to Oracle, this error message has no negative impact on functionality, stating that colleges can ignore the message when it appears in the Message Log. We could not replicate the issue during our testing.

Resolution: Bug fix originally targeted for Image 36. Oracle has moved resolution to Image 37

Status: Will be tested when we load Image 37

Title: College costs header was not updated on the 2026 College Financing Plan template

Known Issue: When viewing the College Financing Plan for aid year 2026 there is a heading that displays ‘College Costs You Will Be Required to Pay’. The federal specifications show that the heading should reflect ‘Estimated College Costs You Will Be Required to Pay’.

Example:

Resolution: Bug Fix targeted for Image 36

Status: Will be tested when we load Image 36

*Disclaimer: Not yet seen in ctcLink, posting as an FYI

Known Issues:

• Dependency status is incorrectly assigned as “Dependent” when student age is 23 years and 1 day.
• Formula A (Dependent) Income Protection Allowance (IPA) table value for a family size = 4 is incorrectly being set to $82,750 instead of $82,570.
• In certain cases, the Max and Min Pell Indicators are incorrectly being set when the student or parent is not a single parent.
• Exception message is incorrectly being returned when both the FTIM and manually reported tax filing status fields are blank in the ISIR
• Exception message is being returned for aid year 2024-2025 when Dependency Override option is enabled via the FM Extension.

Resolution: Bug fix is in late-April PRP and Image 35

Status: Will be tested when we load the late-April PRP or Image 35

Known Issue: When a student is Discontinued or Withdrawn from their Academic Program, the Enrollment Intensity field on FA Term is not updated to 0.

Bug 371106870

Resolution:  Fix TBA

Workaround:  Adjust FA Term manually w/ override

Status: Fix TBA

Known Issue:  When Build FA Term is run for census, students with no enrollment activity for the term have the FA Load value set to N units while Enrollment Intensity remains at it's original value. The expectation is that students with no enrollment activity for the term will have FA Load set to N units and Enrollment Intensity set to zero.

Impacts: FA Processing

Resolution: Fix to be determined by Oracle

Workaround:  FA Support has developed a pop update that can be run after the census jobset, to set the enrollment intensity value to zero for students with no enrollment activity for the term. This process is expected to be available to colleges at the end of the week (October 4).

Priority: High

Status: In Progress

Known Issue: When FA Term is run for Aid Year 2024, the enrollment intensity percent values on 2025 FA Term are changed (in some cases) from the previously correct values to zero. The issue is not seen for every student, but the subset of cases varies in volume

Impacts: FA processing

Workaround: Do not run EY ISIR Jobset (Aid Year 2023-2024) after implementation of PRP 3.1. In the event colleges need to run 2024, please submit a ticket to FA Support for assistance.

Resolution Timeline: Targeted for Image 34

Status: In Development by Oracle

The following incorrect behavior has been observed after clicking the “Calc SAI” button without  making any data changes:

• Dependent Students (Formula A) is not calculating Payroll Tax Allowances correctly for the Parent, and is not using federal tax paid amount as an allowance against income for the student.
• Independents without dependents (Formula B) is not using the federal tax paid amount as an allowance against income, resulting in calculated SAIs that are higher than they should be.
• Independents w/dependents and tax filing status is 1 (Married filing separately) the calculation is using Formula B instead of Formula C, which means, Federal taxes paid is not  being considered as an allowance against income, resulting in higher SAI Calculations.
• Independents w/dependents and tax filing status is 2 (Married filing joint) the calculation is using Formula B instead of Formula C. In some cases, students in this category may also reject.

Oracle has logged it as a bug. Bug 36690305 SFP 2025 JAR File Update #5

Fix is targeted for Image 33 but may be delivered earlier in a PRP patch.

Workaround: Get the accurate SAI from the ISIR Suspense Management page and/or check the FPP in FPS.

Using the Mass EFC Calculation batch process produces the same issues as using the Calc SAI button. However, if there are students with Reject Reasons (accurate or not), error messages do not return in the Message Log for the Mass EFC Calculation process. The SAI will still update to an Official 0 SAI value. The Dependency Status is removed, and values on the SAI and Flags tab are set to 0.

Navigation:  Financial Aid > File Management > ISIR Import > 2024-2025 Suspense Management

Image below: SAI value from ISIR on the 2024-2025 Suspense Management page, Example -1500 SAI

Image below: SAI value from ISIR on the 2024-2025 Suspense Management page,  Example 31183 SAI

Navigation:  Financial Aid > Federal Application Data > Correct ISIR Records

Image below: Key data points set to 0 or removed, and SAI Status inaccurately set to an “Official” 0 on Correct ISIR Records page  True for both Examples

Some SAIs are modified by the new Calc SAI / Mass EFC Calculation logic, even when there are no Override values entered. Oracle has not yet provided an update for this functionality that can be used with confidence.

Navigations Impacted:

• Financial Aid > Federal Application Data > Correct ISIR Records
• Financial Aid > File Management > Mass EFC Calculation
• Financial Aid > File Management > ISIR Import > 2024-2025 Suspense Management*
• Financial Aid > File Management > ISIR Import > Process ISIRs*

* Pages impacted if the Call Mass EFC logic is selected in the college’s ISIR Data Load Parameters configuration.

One of the pages with an issue is Correct ISIR Records due to PS SAI calculation not being accurate in some cases. We strongly discourage relying on the SAI calculation derived from the PS SAI calculation processes since the underlying logic still has many reported bugs awaiting resolution from Oracle.

PS calculates SAI during the following processes:

• Loading ISIRs into the Correct ISIR Records page
• Running Mass EFC Calc
• Selecting Calc SAI button

Workaround:  The SAI straight from the ISIR file can be found on the 2024-2025 ISIR Suspense Management page.

When Dept of Ed sends an ISIR with a blank SAI, if the ISIR is an Official or Provisional status, it can get loaded into the system with an Official SAI value of zero.

Oracle has logged it as a bug.

Bug 36433624 ISIR RECORDS WITH BLANK SAI LOADING TO ISIR CORRECTION PAGE WITH SAI OF ZERO

Image below: 2024-2025 Suspense Management page shows a student with a blank SAI with Provisional status

Image below: ISIR loaded on Correct ISIR Records page shows SAI value of zero and Official status

Independent students often receive a “Rejects returned by the SAI Calculator” error message after using the Calc SAI button. The Transaction Detail tab displays Reject Reasons that do not accurately reflect the issues with the student’s data that needs to be modified/corrected. The SAI is then inaccurately updated to 0 and the SAI Status is set to "Official", significantly increasing the risk of inaccurate awarding. Similar error messages can occur for Dependent students, as well.

Navigations with Calc SAI Button

• Financial Aid > Federal Application Data > Correct ISIR Records
• Financial Aid > Federal Application Data > Simulate FM

Navigation:  Financial Aid > Federal Application Data > Correct ISIR Records > SAI and Flags tab

Image below: An independent student “Rejects returned by the SAI Calculator” error message

Navigation:  Financial Aid > Federal Application Data > Correct ISIR Records > Transaction Detail tab

Image below: The student’s Transaction Detail tab inaccurately populates reject reason codes tied to a dependent student

Workaround:  Until this is resolved by Oracle, it is recommended for colleges to review the ISIR in the FAFSA Partner Portal to confirm the reject codes associated with the ISIR transaction.

Until this is resolved by Oracle, it is recommended for colleges to review the ISIR in the FAFSA Partner Portal to confirm the reject codes associated with the ISIR transaction.

There are cases when both the old and new text for Aid Year 2025 ISIR Reject Reason Codes display in PS.

Image below: Reject Reason Code table in PS shows Reject Code 9/09 tied to Edit 1123 displays old text & new text

Image below: Text in Volume 5 Edits & Rejects FAFSA Specification Guide for Edit 1123

2024-2025 Volume 5 Edits & Rejects FAFSA Specification Guide, p. 22:

https://fsapartners.ed.gov/sites/default/files/2023-05/202425FAFSASpecVol5EditsandRejects.pdf

There are cases when you load a rejected ISIR transaction followed by an official ISIR transaction for the student, the reject reasons from the rejected ISIR transaction appear on the official ISIR transaction in PS.

Navigation:  Financial Aid > File Management > ISIR Import > 2024-2025 Suspense Management

Image below: A student has a rejected ISIR for transaction 01

Image below: The student has a rejected reason code of 12

Image below: The student’s next ISIR transaction (02) is official

Image below: PS shows the student still has Reject Reason 12 on the official ISIR transaction

There are cases when a rejected ISIR transaction is loaded into PS and an additional reject reason code not present in the ISIR appears for Aid Year 2025.

Navigation:  Financial Aid > File Management > ISIR Import > 2024-2025 Suspense Management

Image below: The student has a rejected reason code of 12

Image below: The student has a rejected reason code of 12

Workaround: Until this is resolved by Oracle, it is recommended for colleges to review the ISIR in the FAFSA Partner Portal to confirm the reject codes associated with the ISIR transaction.

There are cases when a reject code description in PS does not match the descriptions in the 2024-2025 Volume 5 Edits & Rejects FAFSA Specification Guide

Navigation:  Financial Aid > File Management > ISIR Import > 2024-2025 Suspense Management

Image below: The student has a rejected reason code of 15 with description referring to missing parent signature in PS

Image below: The 2024-2025 Volume 5 Edits & Rejects FAFSA Specification Guide shows Reject Reason code 15 is related to NSLDS Fraud Loan flag

Worksaround: Until this is resolved by Oracle, it is recommended for colleges to review the ISIR in the FAFSA Partner Portal to confirm the reject reasons associated with the ISIR transaction.

There are cases when ‘NR’ Data Edits codes display in addition to the ISIR reject reason codes after an ISIR is deleted from a student’s record and then manually loaded. The Data Edits are not displayed prior to deletion.

Navigation:  Financial Aid > File Management > ISIR Import > 2024-2025 Suspense Management

Images below: ISIR Reject Reasons link lists only Reject Reasons for student

Images below: After deleting the ISIR and manually loading it again, ‘NR’ Data Edit codes appear

Image below: Volume 5 Edits & Rejects FAFSA Specification Guide shows the edit number for the above ‘NR’ code is Data Edit 1004