Known Issue: When selecting the 'Summer Term Req By Acad Plan' checkbox on FA Term Setup and defining the 'Summer Term Required' checkbox on the FA Term Detail tab on the Academic Plan Table, then building FA Term in projections, the summer term is not getting built for the 2027 Aid Year.

Bug 39737973 - FA Term Won't build when 'Summer Term Req by Acad Plan' is enabled on Setup.

Impact: CTCs have not filled in the FA Term Detail tab on any academic plan so this bug has no impact on CTCs.

Resolution: The bug has not been targeted at this time.

Status: Until the bug fix is delivered, colleges should not select the 'Summer Term Req by Acad Plan' on the FA Term Setup page.

Known Issue: To accommodate the OB3 changes, the COD system has updated their DSDF and PGRC files.

Impact: The PGRC file will have file length and field changes which require modification to the Pell Reconciliation CEMLI. Based on the expected changes to the DSDF file, the Loan Reconciliation report may not require modification. We cannot confirm that the Loan Reconciliation report will not be impacted until we have a valid DSDF file in July.

Workaround: Run web reader report in COD and compare manually

Resolution: Anticipated timeline Mid-September

Known Issue: When FA Term is built by the ‘Build’ button or by the batch FA Term Build Process, the OB3 indicators get built with ‘ ‘ (blank). When a user manually adds an effective dated row on FA Term, the OB3 Indicators populate an ‘N’ (No) for all the fields.

Visually, they appear the same but the difference in value in the background results in the generation of one or more of the following packaging error messages when validating Sub and Unsub loan item-types

Message Number 9599

Unable to award Direct Stafford Loan for this student. Unable to award Direct Stafford Loan for this student as student has different "legacy" status for all terms within the Aid Year on FA Term.

Message Number 9600

OB3 Professional Classification not 'Y'

Unable to award Direct Stafford Loan for this student as the student's OB3 Professional Classification is not 'Y' for all terms on FA Term in the disbursement plan attempting to be awarded for the Aid Year.

Bug 39778896 - FINANCIAL AID TERM REBUILDS SFA_OB3_LEGACY TO BLANK INSTEAD OF 'N'

Impact: 1) Difficulty awarding and adjusting Sub and Unsub loans 2) Students are unable to accept loan offers. 

Resolution: Fix is targeted to be included in Campus Solutions PUM Image 9.2.40.

Status: Workaround was provided to colleges on 07/01/2026 via FA listservs. Colleges have a pop-update process set on a daily recurrence until the bug is fixed.

Known Issue: Oracle initially delivered a POC that sourced EnrollmentStatusEffectiveDate from ACAD_PLAN.DECLARE_Td or ACTION_DT based on information shared by FSA. With the recent delivery of this functionality, customers have reported that using ACAD_PLAN.DECLARE_DT isn't appropriate and there have been an array of what date should be used instead.

Institutional feedback identified that these dates can reflect admissions activity or delayed data entry rather than the student's actual enrollment date.  Consequently, this approach may not meet the reporting definition in all cases.  

EnrollmentStatusEffectiveDate is intended to identify when a student most recently began the applicable academic program for COD reporting. It supports legacy-status determination for the July 1, 2026 transition; therefore, it must represent actual enrollment or matriculation in the program, rather than an application, admission-processing, plan-declaration, or data-entry date.

While some institutions suggested using the admit term's begin date, the admit term may be deferred or otherwise not reflect the student's actual enrollment term.  Oracle has taken this issue and is conducting further analysis to determine what update will be delivered to modify the field being sourced for the EnrollmentStatusEffectiveDate. (from Oracle Doc KB921829)

Impact: The Enrollment Status Effective date Oracle is pulling for students is the start date of the term for when the student was first admitted for the Academic Program. The SQL is generous as it does not account for breaks in enrollment but there may be instances where a college may need to update the Enrollment Status Effective Date as it is causing a Legacy PLUS item-type to reject.

Resolution: Although Oracle delivered the Override Enroll Status Eff Dt field, we do not recommend using this checkbox at this time as several HEUG users have reported receiving disbursement rejections when using that checkbox. Colleges can report the Enrollment Status Effective Date directly in COD if the date sent from PS is incorrect.

Status: Pending

Known Issue: Selecting the 'Calc SAI' button for Aid Year 2027 generates the pop-up message ''FM NAC Calcs are not enabled for Aid Year 2027. (14400,2350)' on the Correct ISIR Records page and the Simulate FM page.

Example:

Bug: 38728309 - 2026-2027 SFP JAR FILE UPDATE #1

Impact: ISIR corrections cannot be performed in PS for Aid Year 2027.

Resolution: While the warning message will no longer appear with the application of PRP 2.1 (6/16). Calc SAI has not been enabled due to SAI calculations being under review.

Known Issue: The following fields’ translate values have not been updated by Oracle to the new values defined by Dept of Ed for Aid Year 2025 and forward

      Record - ISIR_STUDENT

      Field: MARITAL_STAT

      Field: CURRENT_GRADE_LVL

      Record - ISIR_PARENT

      Field: MARITAL_STAT

Example of ISIR_STUDENT record’s MARITAL_STAT field’s translate values

Bug: 18166065 - UPDATE THE TRANSLATE VALUES ON THE FIELDS THAT STORE DATA ON THE ISIR

Impact: Queries that pull marital status and current grade level data from ISIR_STUDENT and ISIR_PARENT need to be set to populate the number value (i.e. ‘2’) instead of the translate value (i.e. ‘Married’) to avoid confusion

Marital Status value of ‘3’ is ‘Remarried’ as of Aid Year 2025 but the results will incorrectly show ‘Separated’ if the translate values were to populate in the query

Resolution: No fix is targeted.

Known Issue: On the Correct ISIR or Simulate FM components, when accessing a record for an Aid Year that is different from the User Defaults defined Aid Year, then selecting ‘Return to Search’, the Aid Year changes to the Aid Year defined in User Defaults. For example, when 2025 is defined in User Defaults and staff view a 2026 record on the Correct ISIR page, when selecting ‘Return to Search’, the emplid remains but the Aid Year returns to the user's default of 2025.

It is expected that these components work like all others in Financial Aid with the ‘Return to Search’ maintaining the same aid year just being viewed.

Resolution: Because two different components are affected by the issue, Oracle has determined separate bug fixes are required:

• Correct ISIR component: Image 36
• Simulate FM component: PRP 3.3 (12/10)

Status: Updated, In Progress

Known Issue: Dept of Ed is not accepting any batch corrections from any software system for the 2024-2025 Aid Year

Update: As of 2/27/25, the Electronic Data Exchange (EDE) began processing batch corrections for both the 24-25 and 25-26 aid years. Due to ongoing issues with SAI calculation, it is recommended that colleges continue to make manual corrections in FPP until Oracle provides an accurate JAR file.

Impacts: Ability to make batch corrections from ctcLink

Workaround: Continue to make manual corrections directly in FPP

Resolution: TBD

Status: In Progress

Known Issue: When viewing the College Financing Plan for aid year 2026 there is a heading that displays ‘College Costs You Will Be Required to Pay’. The federal specifications show that the heading should reflect ‘Estimated College Costs You Will Be Required to Pay’.

Example:

Resolution: Oracle has fixed the issue for Aid Year 2027 and forward with PRP 1.3 (01/30/2026)

Status: No target date for fixing Aid Year 2026 at this time. 

Known Issue: When a student is Discontinued or Withdrawn from their Academic Program, the Enrollment Intensity field on FA Term is not updated to 0.

Bug 371106870

Resolution:  Fix TBA

Workaround:  Adjust FA Term manually w/ override

Status: Fix TBA

Known Issue:  When Build FA Term is run for census, students with no enrollment activity for the term have the FA Load value set to N units while Enrollment Intensity remains at it's original value. The expectation is that students with no enrollment activity for the term will have FA Load set to N units and Enrollment Intensity set to zero.

Impacts: FA Processing

Resolution: Fix to be determined by Oracle

Workaround:  FA Support has developed a pop update that can be run after the census jobset, to set the enrollment intensity value to zero for students with no enrollment activity for the term. This process is expected to be available to colleges at the end of the week (October 4).

Priority: High

Status: In Progress

Known Issue: The following incorrect behavior has been observed after clicking the “Calc SAI” button without  making any data changes:

• Dependent Students (Formula A) is not calculating Payroll Tax Allowances correctly for the Parent, and is not using federal tax paid amount as an allowance against income for the student.
• Independents without dependents (Formula B) is not using the federal tax paid amount as an allowance against income, resulting in calculated SAIs that are higher than they should be.
• Independents w/dependents and tax filing status is 1 (Married filing separately) the calculation is using Formula B instead of Formula C, which means, Federal taxes paid is not  being considered as an allowance against income, resulting in higher SAI Calculations.
• Independents w/dependents and tax filing status is 2 (Married filing joint) the calculation is using Formula B instead of Formula C. In some cases, students in this category may also reject.

Oracle has logged it as a bug. Bug 36690305 SFP 2025 JAR File Update #5

Fix is targeted for Image 33 but may be delivered earlier in a PRP patch.

Workaround: Get the accurate SAI from the ISIR Suspense Management page and/or check the FPP in FPS.

Known Issue: Using the Mass EFC Calculation batch process produces the same issues as using the Calc SAI button. However, if there are students with Reject Reasons (accurate or not), error messages do not return in the Message Log for the Mass EFC Calculation process. The SAI will still update to an Official 0 SAI value. The Dependency Status is removed, and values on the SAI and Flags tab are set to 0.

Navigation:  Financial Aid > File Management > ISIR Import > 2024-2025 Suspense Management

Image below: SAI value from ISIR on the 2024-2025 Suspense Management page, Example -1500 SAI

Image below: SAI value from ISIR on the 2024-2025 Suspense Management page,  Example 31183 SAI

Navigation:  Financial Aid > Federal Application Data > Correct ISIR Records

Image below: Key data points set to 0 or removed, and SAI Status inaccurately set to an “Official” 0 on Correct ISIR Records page  True for both Examples

Known Issue: Some SAIs are modified by the new Calc SAI / Mass EFC Calculation logic, even when there are no Override values entered. Oracle has not yet provided an update for this functionality that can be used with confidence.

Navigations Impacted:

• Financial Aid > Federal Application Data > Correct ISIR Records
• Financial Aid > File Management > Mass EFC Calculation
• Financial Aid > File Management > ISIR Import > 2024-2025 Suspense Management*
• Financial Aid > File Management > ISIR Import > Process ISIRs*

* Pages impacted if the Call Mass EFC logic is selected in the college’s ISIR Data Load Parameters configuration.

One of the pages with an issue is Correct ISIR Records due to PS SAI calculation not being accurate in some cases. We strongly discourage relying on the SAI calculation derived from the PS SAI calculation processes since the underlying logic still has many reported bugs awaiting resolution from Oracle.

PS calculates SAI during the following processes:

• Loading ISIRs into the Correct ISIR Records page
• Running Mass EFC Calc
• Selecting Calc SAI button

Workaround:  The SAI straight from the ISIR file can be found on the 2024-2025 ISIR Suspense Management page.

Known Issue: Independent students often receive a “Rejects returned by the SAI Calculator” error message after using the Calc SAI button. The Transaction Detail tab displays Reject Reasons that do not accurately reflect the issues with the student’s data that needs to be modified/corrected. The SAI is then inaccurately updated to 0 and the SAI Status is set to "Official", significantly increasing the risk of inaccurate awarding. Similar error messages can occur for Dependent students, as well.

Navigations with Calc SAI Button

• Financial Aid > Federal Application Data > Correct ISIR Records
• Financial Aid > Federal Application Data > Simulate FM

Navigation:  Financial Aid > Federal Application Data > Correct ISIR Records > SAI and Flags tab

Image below: An independent student “Rejects returned by the SAI Calculator” error message

Navigation:  Financial Aid > Federal Application Data > Correct ISIR Records > Transaction Detail tab

Image below: The student’s Transaction Detail tab inaccurately populates reject reason codes tied to a dependent student

Workaround:  Until this is resolved by Oracle, it is recommended for colleges to review the ISIR in the FAFSA Partner Portal to confirm the reject codes associated with the ISIR transaction.

Until this is resolved by Oracle, it is recommended for colleges to review the ISIR in the FAFSA Partner Portal to confirm the reject codes associated with the ISIR transaction.

When a user with a masking role (e.g. CTC_PT_MASK_ALL) selects hyperlinks on pages that bring up a drill down secondary pop-up page, information is unmasked and not able to be masked at this time.  A ticket for these issues has been opened with Oracle. The identified issues are detailed below.

Archived ISIR Information Summary Hyperlink

Navigation: Financial Aid > Financial Aid History > View Archived Application Data (Aid Year = Any Aid YR hyperlink = Federal EFC Summary)

Archived ISIR Inbound Data Hyperlink

Navigation: Financial Aid > Financial Aid History > View Archived Application Data  (Aid Year = Any Aid YR hyperlink = ISIR Inbound)

Navigation: Financial Aid > File Management > ISIR Import > 20xx-20xx ISIR File Data (hyperlinks = ISIR Data 1 and ISIR Data 2)