Process Scheduler/Process Monitor

Purpose:  Use this document to better understand the Process Scheduler/Process Monitor within ctcLink.  

Navigation: NavBar > Navigator > PeopleTools > Process Scheduler > Process Monitor

Field Definitions for View Process Request For page

  • User ID:  The Empl ID of the user who ran the process
  • Type:  The type of process that was run
  • Last or Date Range:  Two options are available (last or a date range)
  • Server:  What server the process was run on
  • Name: Name of the process that was run
  • Instance From:
  • Instance To:
  • Run Status: See table below

Note: If you use the same Run Control ID for multiple processes, allow each process to finish running before starting another set.

Run Status Description
Blocked The running of this process has been blocked, which indicates that this process is waiting for one of the following: the number of active occurrences of this process to drop below Max Concurrent value, a process is recognized as mutually exclusive to complete, or a dependent file to be located.
Cancel Indicates that a user has requested to cancel the scheduling of a process request.
Cancelled Indicates that the server agent has successfully canceled the request after it has started.
Error Indicates that the program associated with the process request encountered an error while processing transactions within the program. In this case, delivered programs are coded to update the run status to Error before terminating. 
Hold Indicates that a user has requested that the scheduling of a process request be put on hold.
Initiated Indicates that a PeopleSoft Process Scheduler Server has acknowledged the new request.  At this time, PeopleSoft Process Scheduler validates the parameters that are associated with this request and submits the command line to start a process.
No Success Indicates that the program encountered an error within the transaction. No Success is different from Error because the process is marked re-startable. (Application Engine is the only delivered process type that is re-startable). 
Pending Status assigned to an item of a new PSJob request. This indicates that this item is waiting for a previous item in the job before PeopleSoft Process Scheduler releases this item. When the previous item has completed successfully, PeopleSoft Process Scheduler changes the status of the item to Queued
Processing Indicates that PeopleSoft Process Scheduler has successfully initiated the program. A status of Processing indicates that the program is running.
Queued Status assigned to a new process request. The process request remains Queued until a PeopleSoft Process Scheduler Server picks up the new request.
Restart Indicates that a process, which encountered an error, is attempting to restart.
Success Indicates that the program has successfully completed.
Warning A warning status is available to use in a job definition. A job definition may continue or stop when a process encounters a warning.  The warning status must be set using PeopleSoft Application Engine. Set the AE_APPSTATUS field to 1.
Distribution Status Displays the distribution status for each individual job and process. Valid states are: N/A, None, Generated, Not Posted, Posting and Posted.

Reviewing a JobSet

  1. Enter the User ID that you want to find. (For the purpose of this example, CTC_TMARTIN is used).
  2. Select the Refresh button.
Process Monitor page
  1. You will see the processes that CTC_TMARTIN has run.
  2. Select the Process Name (you will do this for all jobsets-instead of of selecting Details).
Process Monitor Page Process List Group Box
  1. You will be able to view the processes that ran in the jobset.
  2. Select the process to view how the process ran.
Process Detail page

Viewing Process Detail

Process Section

  • Instance:  This is the instance number for when this process ran
  • Type:  This is the type of process that ran
  • Name:  This is the name of the process that ran
  • Description:  This is the description of the process that ran
  • Run Status:  This is the status of how the process ran (refer to table above for run status definitions)

Run Section

  • Run Control ID:  This shows the users run control that they used to run the process
  • Location:  Server location
  • Server:  Server name
  • Recurrence:  The recurrence name if this process is on a recurring schedule

Update Process

  • Request Choices:  Hold, Queue, Cancel, Delete, Re-send or Re-start


  • This section tells you when the process was created, when it could start running as well as the beginning and ending time that the process ran


  • In the Actions section there are links that lead you to more information about the process that can help inform you about what has occurred with the process
Process Detail page

The actions available depend on the current status of the process:

Current Status Valid Actions
Blocked Hold, Cancel
Cancelled Delete
Error Delete
Hold Delete, Cancel, Restart
Initiated Cancel
No Success Delete
Pending Hold, Cancel
Processing Cancel
Queued Hold, Cancel
Restart Hold, Cancel
Success Delete
Warning Delete

Process Request Parameters tell you what the code is that ran the process

Process Request Parameters page

The Message Log will give you messages about how the process ran

Selecting the Explain button gives more details about the message

Message Log page


Batch Timings - Summary

View Log/Trace shows you the log files that provide details about the process that ran.

The Send Messages process has an output file that gives each student ID.

View Log/Trace page

It is important to look at the log files, in this example if you click and open the file AE_SCC_TM_ASIGN_40410006.log you would see that it says “Cannot open input file: /CSIN/I-091_ETransFromCTCs/Data/SD331171”.

So while this process may have run to success it did not actually load a file as we would have expected it to.

Reviewing a Process

  1. Select the Details link to view a desired process.
Process Monitor Process List tab
  1. End of procedure