Viewing FA Status Page

Purpose: Use this document as a reference for how to view Financial Aid Status page in ctcLink.

Audience: FA Counselor/Technician

You must have at least one of these local college managed security roles:

  • ZD FA Director
  • ZD FA Student Aid Info
  • ZZ FA Student Aid Info

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Viewing FA Status Page

Navigation:  Financial Aid > View Financial Aid Status

  1. The Financial Aid Status search page displays.
  2. Enter the Student ID.
  3. Enter the Academic Institution.
  4. Enter the Aid Year.
  5. Select Search.  
  6. The Financial Aid Status page displays.
  7. The Financial Aid Status page is a display-only page primarily suited for front office staff to provide a high level assessment of a student’s financial aid application for the aid year.  The following sections review this page in more detail.
Financial Aid Status Page Header and Packaging Status Summary
  1. Page Header:
    1. Date Application Received:  Displays the date that the U. S. Department of Education's Central Processing System (CPS) received the initial application for the Aid year in context. This date never changes, even on subsequent ISIR transactions. This value comes from the most recently loaded ISIR.
    2. CPS Process Date:  Displays the CPS Transaction Processed Date from the most recently loaded ISIR. This date changes with each ISIR transaction.
    3. Institution Process Date: Displays the date when the Institution loaded the most recent ISIR for the student. This date changes with each new ISIR loaded.
    4. Correction Status:  Displays the student's current ISIR Correction Status.
    5. Correction Status Date:  Displays the date when the student's current ISIR Correction Status was set.
    6. Packaging Status Summary:
  2. Package Status:  Displays the same data as Aid Processing Status on the Packaging Status Summary page.
    1. SAP:  Displays the same data as Satisfactory Academic Progress on the Packaging Status Summary page.
Financial Aid Status Page Checklists, Communications, and Comments
  1. Checklists:
    1. Item Code:  Displays the Checklist Item Code being tracked.
    2. Status:  Displays the status of the checklist item.
  2. Communications
    1. Method:  Displays the type of communication such as letters, emails, phone calls, and personal contact.
    2. Direction:  Displays the direction of the communication.
    3. Letter Code:  Displays a code associated with the context and function selected for this communication.
    4. Context:  Displays the Communication Context for this Communication.
    5. Unsuccessful Outcome:  When checked, indicates the communication was unsuccessful.
    6. Outcome Reason:  Displays the reason the communications outcome was unsuccessful.
    1. Category:  Displays the business need with which this comment is associated.
    2. Comment Date:  Displays the date when a comment is entered.
    3. Entered By:  Displays who entered the comment.
Financial Aid Status Page Loan Counseling Status and FA Term Information
  1. Loan Counseling Status:
    1. Displays the same information as the Loan Counseling data page, but in display-only mode.
  2. FA Term Information:
    1. Displays the term, description, career, academic plan, NSLDS loan year, and Term Source for all built terms for this aid year.
Financial Aid Status page Student Groups, Edit Messages and links
  1. Student Groups:
    1. Group Name:  Displays a student group such as ‘Business Technology Student’.
  2. Edit Messages:
    1. Term:  Displays the term with which the message is associated.
    2. Msg Type:  Displays message type.  Values are:
    3. Error,
    4. Informtnl (Informational),
    5. and Warning.
    6. Msg Action:  Displays the current action taken on the edit message.
    7. Date Completed:  Displays the date the Message Action field was set.
    8. Msg Code:  Displays the Message Code.  If the field is hyperlinked, click the hyperlink to open the Maintain User Edit Message.
    9. Comments:  Select the View link to view Edit Messages Comments.
  3. Links:
    1. TERM:  Select to access term information for the student for the aid year.  Displays career, primary program, Academic plan and more.
    2. ISIR Information:  Select to access basic ISIR information including Pell ID, SSN, CPS Process Date, and Comment Code links to display ISIR comments.
    3. Database Matches:  Select to display a view-only database matches page from the View Packaging Status Summary page.
    4. Need Summary:  Select to display the COA, EFC, and total federal aid.
    5. Pell Information:  Links to the same information as the PELL link on the Packaging Status Summary page.
    6. Request Counselor Action:  Select to access the Request Counselor Action page.
    7. Award Notification: Select to access the Award Notification Inquiry page to view the notifications for this student for this aid year.
    8. Financial Aid Awarded:  Link appears when the student has one or more financial aid awards.  Select to access the Financial Aid Awards page and view the student’s financial aid awards.

Video Tutorial

The video below demonstrates the process actions described in the steps listed above. There is no audio included with this video. Select the play button to start the video.

View Tutorial Via Panopto

View the external link to Viewing FA Status Page - No Audio. This link will open in a new tab/window.


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