Reverse Student Refund by Date

Purpose: Use this document as a reference to reverse a refund by date.

Audience: Student Financials staff.

Navigation: Menu > Student Financials > Refunds > Reverse and Cancel Refunds > Student Refunds by Date

  1. The Student Refunds By Date page displays.
  2. Enter or search for the Business Unit.
  3. Enter or search for the Refund Date.
  4. Select the Search button.
  5. The Student Refunds by Date displays
    1. All Refunds for that date will be displayed on the page.
    2. Select View All to show all rows.
  6. Locate the student refund you want to reverse.
  7. Select the Reverse button.
    1. The refund is immediately reversed, no details or confirmation page.
  8. Confirm the credit now appears as an unapplied balance on the View Customer Account page.
  9. Process complete.

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