9.2 Mass Assign and Release F03 (Refund Hold) Service Indicators
Purpose: Use this document as a reference to run both the Mass assign and Mass Release of F03 Refund Hold Service Indicators using ctcLink.
Audience: Financial Aid staff
You must have at least one of these local college managed security roles, depending on which of the two navigation paths you follow:
for the navigation path Campus Community > Service Indicators (Student) > Mass Assign:
- ZD CC Service Indicate Student
- ZZ CC Service Indicate Student
for the navigation path Campus Community > Service Indicators > Person > Mass Assign:
- ZD CC Service Indicators
- ZZ CC Service Indicators
If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.
Navigation: NavBar > Navigator > Campus Community > Service Indicators (Student ) > Mass Assign
OR
Navigation: NavBar > Navigator > Campus Community > Service Indicators > Person > Mass Assign
- The Mass Assign search page displays.
- Enter New or Existing Run Control ID.
- Select Add or Search.
- The Mass Assign page displays.
- Select PS Query from the Selection Tool group box in Population Selection.
- Use the Query Name = CTC_SF_FA_F03_DROP_ADD_SI
- Enter the Institution.
- Enter the Service Indicator Code = F03.
- Enter the Reason = DROP.
- Select Edit Prompts and enter:
- Institution
- Aid Year
- Term
- Enter the Start Term - use the term in which you want to assign the hold.
- Enter the Start Date - use the date on which you are assigning the hold.
- Enter the End Term.
- Select Preview Selection Results to select a student to review.
- Select Run button.

- The Process Scheduler Request page displays.
- Select the SCC_SI_ASSN checkbox.
- Select OK button.

- The Mass Assign page displays.
- Locate Process Instance number assigned in previous step.
- Select the Process Monitor link.
- The Process Monitor page displays.
- Select Refresh button until Run Status is Success and Distribution Status is Posted.
- Mass assign process complete.
This process releases the F03 Service Indicator assigned to a batch of students who potentially qualified for a federal or state repayment.
Navigation: NavBar > Navigator > Campus Community > Service Indicators (Student) > Mass Release
OR
Navigation: NavBar > Navigator > Campus Community > Person > Mass Release
- The Mass Release search page displays.
- Enter New or Existing Run Control ID.
- Select Add or Select button.
- The Mass Release page displays.
- Select PS Query in the Selection Tool in Population Selection.
- Select the Query: CTC_FA_REMOVE_SERVICE_IND
- Select the Edit Prompts, and enter the:
- Institution
- Active Term
- Srv Ind Cd
- Srvc Reasn
- Select the OK button to close the Edit Prompts pagelet.
- Enter the Institution
- Enter the Service Indicator = F03
- Enter the Reason = DROP
- If a specific term was used for the Start Term to mass assign the service indicator, enter that term in the Start Term fields.
- If a Start Date was used, then enter the date for the Start Date field, using the date you assigned at the time you Mass Assigned the Service Indicator.
- Enter the End Date.
- Select Preview Selection Results to select a student to review.
- Select the Run button.
- The Process Scheduler Request page displays.
- Select the SCC_SI_RELS checkbox.
- Select OK button.

- The Mass Release page displays.
- Locate Process Instance number assigned in previous step.
- Select the Process Monitor link.
- The Process Monitor page displays.
- At the Process List tab, select the Refresh button until Run Status is Success and Distribution Status is and Posted.
- Mass release process complete.
- End of procedure.