9.2 Managing Service Indicators (Financial Aid)

Purpose: Use this document as a reference for how to Manage Service Indicators in ctcLink.

Audience: FA Counselor/Technician

Managing Service Indicators (Financial Aid)

Adding a Service Indicator

Navigation: NavBar > Navigator > Campus Community > Service Indicators (Student) > Manage Service Indicators

Navigation:  NavBar > Navigator > Campus Community > Service Indicators > Person > Manage Service Indicators

  1. The Manage Service Indicators search page displays.
  2. Enter the Student ID.
  3. Select the Search button.
  4. The Manage Service Indicators page displays.
  5. Select Add Service Indicator to display the Add Service Indicator page.
Add Service Indicator link
  1. The Add Service Indicator page displays.
  2. Complete the following fields:
    1. Institution
    2. Service Indicator Code
    3. Reason
    4. Start Term
    5. Start Date
    6. End Date
    7. Department
  3. The Lookup Tool next to each field can be used to find the desired codes. Additional codes are listed at the end of this document.
  4. Select OK to add the Service Indicator.
Add Service Indicator Page
  1. The Manage Service Indicators page displays with the newly entered Service Indicator information.
Manage Service Indicators page
  1. Process Complete.

Releasing a Service Indicator

Navigation:  NavBar > Navigator > Campus Community Service Indicators (Student) > Manage Service Indicators

Navigation:  NavBar > Navigator > Campus Community > Service Indicators > Person > Manage Service Indicators

  1. The Manage Service Indicators search page displays.
  2. Enter the Student ID.
  3. Select the Search button.
  4. The Manage Service Indicators page displays.
  5. Select the Code link in the Service Indicator Summary section.
Manage Service Indicators page
  1. The Edit Service Indicator page displays.
  2. Select the Release button.
Edit Service Indicator page
  1. A confirmation message appears.
  2. Select the OK button.
Confirmation OK or Cancel
  1. The Manage Service Indicator page displays.
Manage Service Indicators page with released code gone
  1. Process complete.

FA Service Indicator and Reason Codes

Reason codes
Reason codes

0 Comments

Add your comment

E-Mail me when someone replies to this comment

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.