9.2 Corporate Refunds

Purpose: Use this document as a reference for creating a refund for an organization in ctcLink. This is the process used for refunding Third-Party Contract sponsors. Much like the other refunding processes, this process involves two steps.

Audience: Student Financials staff.

You must have at least one of these local college managed security roles:

  • ZD SF Refunds
  • ZZ SF Refunds

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

9.2 Corporate Refunds

Creating Organization Refunds (Stage)

Navigation:  NavBar > Navigator > Student Financials > Refunds > Corporate Refund

  1. The Corporate Refund search page displays.
  2. Enter Business Unit.
  3. Select Search.
Corporate Refund search page
  1. The Corporate Refund page displays.
  2. Enter or search for the External Org ID.
  3. Select the refund to process by checking the box in the Refund Selection area.
  4. Enter or confirm the Refund Amount.
  5. The Format defaults to "A" for "Automatic Check".
  6. Enter or look up the Refund Item Type = <refund>.
  7. Enter or confirm the Contact Type = "PRI".
  8. Event ID is not used.
  9. Select the View Refund Check expand section button to see a simulation of the refund check.
  10. Select the Post Refund button to post the refund to the corporation’s account.
Corporate Refund page
  1. The first part is complete, now it's time to send that refund data to AP for printing.

AP Refund Interface (Deliver)

Navigation:  NavBar > Navigator > Student Financials > Refunds > AP Direct Deposit > Create Refund Vouchers

  1. The Create Refund Voucher run control ID search page displays.
  2. Select the Add a New Value tab.
  3. Enter Run Control ID.
  4. Select Add.
Create Refund Voucher Add a New Value tab
  1. The Create Refund Voucher page displays.
  2. Enter Business Unit.
  3. For Run Option:  Organization Only.
  4. Select Run.  Please refer to the Process Scheduling QRG for further instructions.
Create Refund Voucher page
  1. Process complete.


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