Manually Overriding SAP Status

Purpose: Use this document as a reference for how to override a SAP status in ctcLink.

Audience: FA Counselor/Technician

You must have at least one of these local college managed security roles:

  • ZC FA SAP Prcs
  • ZD FA Director
  • ZD FA SAP Prcs
  • ZZ FA SAP Prcs

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Overriding SAP Calculation

Navigation: Financial Aid > Satisfactory Academic Progress > Maintain Student SAP Data

  1. Enter student ID and Institution then select the Search button.
  2. Enter the Override SAP Status or use the lookup tool to find the appropriate status for SAP calculation.
  3. Select the SAVE button.
  4. After saving your updates, here's what the pertinent fields will contain:
    1. The Override SAP Status field will now be populated with the SAP Override entered.
    2. The SAP Calculations Results section will not change.
    3. The SAP Calculation Data section will not change.
    4. The Student SAP section will now display the Override SAP Status, the User ID of the person entering the override, the date and time and any comments placed.

Process Complete.


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