Parent PLUS Loan Refund Process

Purpose: Use this document as a reference for how to process a PLUS loan to a parent in ctcLink.  This step occurs after the loan has been disbursed.  PLUS loan to Parent refunds cannot be batch processed.

Audience: Student Financials staff/Financial Aid Staff.

You must have at least one of these local college managed security roles:

  • ZD SF Refunds
  • ZZ SF Refunds

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

For Financial Aid awarding and processing, please refer to the Loan Awarding and Originating QRG section.

Parent PLUS Loan Refunds follow the same steps as Sponsor Refunds. Please refer to the Student Sponsor Refund Process QRG for further refunding steps.

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