Credit to Cash Operations Homepage

Purpose: Use this as a reference for instructions how to utilize the Fluid tiles for Billing and Accounts Receivable Modules referred as the Credit to Cash Operations Homepage in ctcLink PeopleSoft.

Audience: Billing/Accounts Receivable/Grants Staff/Finance Staff/Supervisors

You must have at least one of these local college managed security roles:

  • ZD AR Inquiry
  • ZD AR Read Only
  • ZD Billing Inquiry
  • ZD Billing Read Only
  • ZD CC Budget Inquiry
  • ZZ AR Apply Payments
  • ZZ AR Customer Maintenance
  • ZZ AR Item Entry
  • ZZ Billing Entry
  • ZZ Billing Processing
  • ZZ Grant Processing
  • ZZ_AW_BI_INV

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

One of the primary ways to navigate PeopleSoft is to use the Homepage. 

The Homepage is best described as a tile menu. As you select menu items, sub-menus dynamically display on the left-hand side navigation. Sub-menus often contain sub-menus of their own. The menu items displayed on Homepages are different per user. The content of your menu depends upon your level of security. Your menu will provide navigation to each of the pages you have permission to work with. The greater your level of security, the more populated your tile menu.

If you click on a tile anywhere on the Homepage, a list of components (collection of folders and pages) will be displayed. For more general instructions on Homepages, please see QRG Using the Homepage Video.

Using the Credit to Cash Operations Homepage

There is a new Fluid Homepage that has been created for Accounts Receivable and Billing. This allows users to quickly perform certain tasks necessary for their roles. On this page, you may, depending on your security roles, see the following tiles:

  • Billing WorkCenter
  • Bill Entry
  • Billing Processes
  • Billing Exceptions
  • Items
  • AR Payments
  • Posting Errors
  • Customer Accounts
Credit to Cash Operations homepage

From the main Credit to Cash Operations homepage select the Fluid Tile for the following pages that will be helpful for day-to-day operations:

Billing

Billing WorkCenter

Please see the following QRG on Using Billing WorkCenter.

Bill Entry

Use the Bill Entry fluid tile to quickly navigate to:

Select an option on the left to open up the process/page area to the right.

Bill Entry page
Billing Processes

Use the Billing Processes fluid tile to quickly navigate to:

Select an option on the left to open up the process/page area to the right.

Billing Processes page
Billing Exceptions

Use the Bill Exceptions fluid tile to quickly navigate to:

Select an option on the left to open up the process/page area to the right.

Billing Exceptions page

Accounts Receivable

Items

Use the Items fluid tile to quickly navigate to:

  • Online Item Group Entry - Group Entry page
  • External Item Group Entry - Group Entry page
  • Review Items - All Items page
  • Groups Set To Post - Groups Set To Post page
  • Create Maintenance Worksheet - Create Worksheet page
  • Transfer Worksheet - Create Worksheet page
  • Refund Status - Refund Status page

Select an option on the left to open up the process/page area to the right.

Items page
AR Payments

Use the AR Payments fluid tile to quickly navigate to:

Select an option on the left to open up the process/page area to the right.

AR Payments
Posting Errors

Use the Posting Errors fluid tile to quickly navigate to:

  • Group Not Set To Post
  • Incomplete Deposits
  • Incomplete Payments
  • Online Items
  • External Items
  • Worksheet
  • Transfer
  • Payment

Select an option on the left to open up the process/page area to the right.

Posting Errors page
Customer Accounts

Use the Customer Accounts fluid tile to quickly navigate to:

  • Account Overview
  • Customer Activity
  • Customer History
  • Item List
  • View/Update Item Details

Select an option on the left to open up the process/page area to the right.

Customer Accounts page

Video Tutorial

The video below demonstrates the process actions described in the steps listed above. There is audio and closed captions included with this video. Select the play button to start the video.

Video Tutorial via Panopto

View the external link to Credit to Cash Operations Homepage. This link will open in a new tab/window.

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