Credit to Cash Operations Homepage
Purpose: Use this as a reference for instructions how to utilize the Fluid tiles for Billing and Accounts Receivable Modules referred as the Credit to Cash Operations Homepage in ctcLink PeopleSoft.
Audience: Billing/Accounts Receivable/Grants Staff/Finance Staff/Supervisors
To add Credit to Cash Operation Homepage to menu, you must have at least one of these local college managed security roles:
- ZD AR Inquiry
- ZD AR Read Only
- ZD Billing Inquiry
- ZD Billing Read Only
- ZD CC Budget Inquiry
- ZZ AR Apply Payments
- ZZ AR Customer Maintenance
- ZZ AR Item Entry
- ZZ Billing Entry
- ZZ Billing Processing
- ZZ Grant Processing
- ZZ_AW_BI_INV
If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.
One of the primary ways to navigate PeopleSoft is to use the Homepage.
The Homepage is best described as a tile menu. As you select menu items, sub-menus dynamically display on the left-hand side navigation. Sub-menus often contain sub-menus of their own. The menu items displayed on Homepages are different per user. The content of your menu depends upon your level of security. Your menu will provide navigation to each of the pages you have permission to work with. The greater your level of security, the more populated your tile menu.
If you click on a tile anywhere on the Homepage, a list of components (collection of folders and pages) will be displayed. For more general instructions on Homepages, please see QRG Using the Homepage Video.
Using the Credit to Cash Operations Homepage
There is a new Fluid Homepage that has been created for Accounts Receivable and Billing. This allows users to quickly perform certain tasks necessary for their roles. On this page, you may, depending on your security roles, see the following tiles:
- Billing WorkCenter
- Bill Entry
- Billing Processes
- Billing Exceptions
- Invoices Incomplete Process
- Items
- AR Payments
- Posting Errors
- Customer Accounts
- Unapplied Payments
From the main Credit to Cash Operations homepage select the Fluid Tile for the following pages that will be helpful for day-to-day operations:
Billing
Please see the following QRG on Using Billing WorkCenter.
Use the Bill Entry fluid tile to quickly navigate to:
Select an option on the left to open up the process/page area to the right.
Use the Billing Processes fluid tile to quickly navigate to:
- Summary
- Single Action invoice process
- Finalize and/or print invoices
- Create Accounting Entries
- Request Budget Check
- Reprint Invoices
- Load Invoices to AR
Select an option on the left to open up the process/page area to the right.
Use the Bill Exceptions fluid tile to quickly navigate to:
- Correct Staged Acctg Errors - Staged Acctg Errors Correction
- Correct Budget Check Errors - Commitment Control Correction
- Correct Interface Errors - Review Interface - Errors page
- Review Invoice Errors - View Error by Invoice page
Select an option on the left to open up the process/page area to the right.
Use Incomplete Invoices Process fluid tile to quickly review invoices that are incomplete and require additional processing. From the invoice list, users can navigate directly to the billing process that needs to be completed using the Actions menu.
- Review the data provided in the table. Use the available filter options to narrow the data based on your preferred criteria and specifications.
- Accounting Entry: Invoices requiring completion of the Invoices Not Integrated to GL process.
- Accounts Receivable: Invoices requiring completion of the Invoices Not Integrated to AR process.
- Budget Check: Invoices required completion of the Request Budget Check process. Note: Invoices that have not passed budget check will not post to the GL.
- GL Journal: Invoices that have not gone through the nightly Journal Generate process to assign a BI journal ID#.
- Select a bar in the graph to view detailed invoice information for that process group. The corresponding Incomplete Invoice Process list will then be displayed, showing detailed information for each invoice.
- Use the Actions menu next to the invoice number to quickly navigate directly to the required billing process page and complete the invoice billing process.
Accounts Receivable
Use the Items fluid tile to quickly navigate to:
- Online Item Group Entry - Group Entry page
- External Item Group Entry - Group Entry page
- Review Items - All Items page
- Groups Set To Post - Groups Set To Post page
- Create Maintenance Worksheet - Create Worksheet page
- Transfer Worksheet - Create Worksheet page
- Refund Status - Refund Status page
Select an option on the left to open up the process/page area to the right.
Use the AR Payments fluid tile to quickly navigate to:
- Regular Deposit - Enter regular deposits and apply worksheets.
- Express Deposit - Enter express deposits, apply payment, and post to batch standard.
- Apply Payments Worksheet - Build a worksheet for an unidentified payment.
- Direct Journal Acctg Entries -
- Modify Accounting Entries - This is to view Posted and Complete A/R Direct Journal Payment Accounting Entries.
- Payment Status
Select an option on the left to open up the process/page area to the right.
Use the Unapplied Payments tile to view a summary of the total amount and number of unapplied payments, including payments that may still be in Processing status. To correct and complete unapplied payments, navigate to Accounts Receivable > Payments > Review Payments > Incomplete Deposits.
- If no data is displayed in the tile, make sure My Preferences are configured for the appropriate Business Unit. Another possibility is that there are no incomplete colleges associated with that Business Unit.
If no data is displayed on the Unapplied Payments tile, verify that My Preferences are configured for the correct Business Unit.
- Select the three vertical ellipsis menu in the top-right corner of the ctcLink page. Then, select My Preferences.
- On the My Preferences page, click the Receivables drop-down menu and select Unapplied Payments.
- On the Unapplied Payments Data Selection page, enter the appropriate Business Unit, then click Save.
Video Tutorial
The video below demonstrates the process actions described in the steps listed above. There is audio and closed captions included with this video. Select the play button to start the video.
Video Tutorial via Panopto
View the external link to Credit to Cash Operations Homepage. This link will open in a new tab/window.














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