Building a Worksheet for an Unidentified Payment
Purpose: Use this as a reference how to build a worksheet for an unidentified payment using ctcLink.
Audience: Accounts Receivable staff/supervisors
You must have at least one of these local college managed security roles:
- ZZ AR Apply Payments
You must also set these User Preference Definitions:
If you need assistance with the above security roles or User Preference Definitions, please contact your local college supervisor or IT Admin to request role access.
During the payment process, you match payments with existing items to close open items. You can create a worksheet to facilitate this process. If you need to make changes, you can clear the selection criteria and rebuild the worksheet.
Building a Worksheet for an Unidentified Payment
PREREQUISITE
If there is no Deposit ID, create a Deposit ID for a Customer by navigating to Regular Deposits page: Navigation: Accounts Receivable > Payments > Online Payments > Regular Deposits > Add
Select Bank, Account, Deposit Type, Enter Control Total, Count, Payment ID, Payment Amount, Customer ID.
Navigation: Accounts Receivable > Payments > Apply Payments > Apply Payments Worksheet
- The Create Payment Worksheet search page displays.
- Enter Deposit Unit.
- Enter Deposit ID.
- Enter Payment Sequence or leave blank to populate all available values.
- Select the Search button.
- The Payment Worksheet Selection page displays. Use it to build a new worksheet or to modify an existing one.
- Enter or lookup the Customer ID and Business Unit.
- Select the Build button.
- The Payment Worksheet Application page displays. Use it to select the items to which payments will be applied. Select Save.
You have successfully created a worksheet for an unidentified payment. This enables you to match payments with existing items in order to close open items.
Video Tutorial
The video below demonstrates the process actions described in the steps listed above. There is no audio included with this video. Select the play button to start the video.
View Tutorial via Panopto
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