9.2 Unposting a Payment Group

Purpose:  To unpost a payment group using ctcLink.

Audience:  Accounts Receivable staff

 At times, you unpost payments in the receivables system due to lack of sufficient funds or incorrect entries.  Unposting payments updates balances only in ctcLink Receivables and updates the General Ledger and creates Reversing Accounting Entries.  You can unpost payments only after the Receivables Update process is run and the payments are posted successfully.

You must have at least one of these local college managed security roles:

  • ZZ AR Apply Payments

You must also set these User Preference Definitions:

If you need assistance with the above security roles or User Preference Definitions, please contact your local college supervisor or IT Admin to request role access.

Unposting a Payment Group - 20b

Navigation:  NavBar > Navigator > Accounts Receivable > Receivables Update > Unpost Groups > Payment Group

  1. The Payment Group search page displays.  If the Deposit Unit does not auto-populate, you may need to complete that field first.
  2. Enter Deposit Unit.
  3. Enter Deposit ID. 
  4. Select Search.
Payment Group search page
  1. The Payment Control page displays.  Use it to review group control information, such as the group type, accounting date, group totals, and posting status.

If you do not want to unpost the entire group, you can unpost and repost specific items by selecting the Partial Unpost link.

  1. Select Options.
Payment Control page
  1. The Options page displays.  Use it to specify a reason for unposting a group or change the accounting date. Define document sequencing options for the unpost group.
  2. Select your reason from the Unpost Reason drop-down menu.
  3. Select Edit Accounting Date.
  4. In the Accounting Date Field, enter a date in the current Open Accounting Period.
  5. Select Action.
Options page
  1. The Action page displays.  Use it to select the posting action for the payment.  This page also enables you to delete or review an unposting payment.
  2. From the Posting Action Action drop-down menu, select 'Batch Standard'.
  3. Select OK.
  4. Unposting a payment group enables you to reverse and correct payments by group to update balances in the system.
Action page
  1. The updated Action page displays. You have the option to review the unpost transactional details by selecting Review Unpost Now.

Notice the system applies an unpost group ID number. You can use this number and the Deposit ID to review posting results.

updated Action page
  1. Process complete.

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