Navigation: Accounts Receivable > Customer Accounts > Item Information > Item List

1. The Item List page displays.
2. Enter or select Customer.
3. Select the Level to specify the items to include for the customer group to which your customer belongs.
4. Select Search.

5. The Item List section displays. Use this section to view a list of open items for the customer.
6. Select the desired Item link.
7. The Item Maintenance page displays.

8. Select the Detail 1 tab. Use this tab to change discount, payment, and draft options for an item. This page enables you to put an item in dispute or collections, mark an item as a deduction, and assign item owners.
9. Select the Detail 2 tab. Use this tab to update item references. This page also enables you to update contact, shipping, and product information.
10. Select the Detail 3 tab. Use this tab to update user-defined fields.
11. Select the Item Activity tab. Use this tab to review all activity records for an item.
12. Select the Accounting Information tab. Use this tab to view the accounting entries for each item activity.
13. Select the Line Information tab. This tab displays the detailed information for each accounting line. In this case, it shows the item amount and currency for the given item.
14. Select the Document tab. This tab displays the document sequencing information.
15. Select the Item Audit History tab. Use this tab to view maintenance changes that have been performed on items. This page displays the changed field values and the source of change for the items. 
16. The User ID field displays the ID of the individual who made the change.