Understanding Credit Card Payments

Purpose:  Use this document as a reference for understanding credit card payments in ctcLink.

Audience:  Accounts Receivable

Understanding Credit Card Payments

Navigation:  n/a

  1. You can create credit card payments in Receivables in several different ways.
  2. Customers who use the self-service component, eBill Payment, can pay invoices in their Payment Cart using a credit card.
  3. Credit card worksheets enable you to select existing Receivables items and pay them by credit card.
  4. You can create credit card payments and access the Credit Card Details page through any of these Receivables inquiry pages:
    • Account Overview - Balances page
    • Item List page
    • View/Update Item Details - Detail 1 page
  5. The Credit Card Processor multi-process job (ARCRCARD) enables you to create credit card worksheets and settle credit card transactions automatically in batch.
Multiple Payment Options Diagram
  1. ctcLink provides two frameworks in the Order to Cash modules (Order Management, Billing, eBill Payment, and Accounts Receivable) for entering and processing credit card data. You can use only one model per implementation.
Traditional vs. Hosted Model Diagram
  1. In the Traditional Model, after credit card numbers are entered, they are stored in an encrypted format.
  2. The Hosted Model facilitates the collection and processing of payment information by third-party credit card service providers.  The customer enters credit card information on the host's entry page.
  3. Businesses with an Order to Cash system can convert from a traditional credit card model (local storage of credit card data) to a Hosted Model, where a third-party service provider collects and stores the credit card data.
  4. This table provides a side-by-side comparison of data storage in the Traditional Model versus the Hosted Model.
Locally Stored Credit Card Data Diagram
  1. This diagram summarizes the different models for collecting and storing credit card data.
Traditional Payment Model vs. Hosted Payment Model Diagram
  1. You can use the Credit Card Workbench page to manage credit card payments that have been created but have not been authorized or settled.  You can also use this component to inquire on the transaction history for authorized and settled credit card payments.  You do not use this component to create new credit card payments.

You must have at least one of these local college managed security roles:

  • ZZ AR Apply Payments

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Navigation: Accounts Receivable > Credit Cards > Credit Card Workbench

Credit Card Workbench page
  1. To summarize, you can create credit card payments in several different ways, in Receivables or in the self-service component, eBill Payment.  The system either stores credit card locally or by using a third-party host.  This affects the credit card data you see on pages in ctclink.  You can manage credit card payments on the Credit Card Workbench.
  2. Process complete.


Add your comment

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.