Viewing Items in Other Groups
Purpose: To view items in other groups at the business unit level using ctcLink.
Audience: Accounts Receivables Staff.
You must have at least one of these local college managed security roles:
- ZD AR Inquiry
If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.
Use inquiry pages to look up customer balances and summaries of other receivable activity at the business unit level. ctcLink enables you to view a one-line summary of each item-related activity. You can also view items in different groups.
Viewing Items in Other Groups
Navigation: Accounts Receivable > Receivables Update > Posting Results-Payments > Payment Group-All Items
- The Payment Group-All Items search page displays.
- Enter Deposit Unit.
- Enter Deposit ID.
- Enter Payment ID.
- Select Search.
- Select one from the qualifying results or if there is only one result, it will take you directly to the Payment Control page.
- The Payment Control page displays. Use it to review the group payment information.
- You can review details of this group by selecting each of the tabs (Payment 1, Payment 2, and Payment 3).
- Select the Return to Search page after you have reviewed this information and wish to create a new search.
Video Tutorial
The video below demonstrates the process actions described in the steps listed above. There is no audio included with this video. Select the play button to start the video.
Video Tutorial via Panopto
View the external link to Viewing Items in Other Groups. This link will open in a new tab/window.
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