Correct and Post Group Transactions

Purpose:  Use this document as a reference to correct transactions that did not post to student accounts due to posting errors in ctcLink processing.

Audience: Student Financials staff.

You must have at least one of these local college managed security roles:

  • ZZ SF Group Processing

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Correct Group Transactions

Navigation: Student Financials > Charges and Payments > Group Processing > Correct Transactions

  1. The Correct Transactions search page displays.
  2. Enter the Business Unit.
  3. Enter the Group ID.
  4. Select the Search button and the Correct Transactions page displays.
    • Note: In this example, there is no ID Name next to the ID field.
  5. Select the Error link to determine the error for the group line.
  6. The Group Line Error Info page displays.  Determine the reason for the error in the Posting Messages section.
  7. Select the Return button and the Correct Transactions page displays.
  8. Correct the errors.
    • Note: In this example, the issue was "Invalid Employee ID".  Now that we've assigned the valid ID, the employee's name displays.
  9. Select the Save button.
  10. Section complete.

After the corrections have been made, refer to the Post Group Transactions QRG to post the group ID.

Video Tutorial

The video below demonstrates the process actions described in the steps listed above. There is no audio included with this video. Select the play button to start the video.

View Tutorial Via Panopto

View the external link to Correct Group Transactions. This link will open in a new tab/window.

Post Group Transactions


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