Making ISIR Corrections

Purpose: Use this document as a reference for how to make ISIR corrections in ctcLink.

Audience: FA Counselor/Technician.

You must have at least one of these local college managed security roles:

  • ZZ FA ISIR Corrections

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Making ISIR Corrections

Select the Aid Year to be Corrected -- in the below example, the 2023-2024 Aid Year is used.

Navigation:  Financial Aid > Federal Application Data > Correct 20xx-20xx ISIR Records

  1. The Correct 2023-2024 ISIR Records search page displays.
  2. Enter or search for a student ID.
  3. Enter the Academic Institution.
  4. Select Search.  
  5. The Correct 2023-2024 ISIR Records page displays.
  6. To begin the correction process select the (+) link to insert a new row on the Student Information tab.
  7. Once the new row is inserted fields will open to correct ISIR information.  Corrections can be made in any open field on any tab on the Correct 2023-2024 ISIR Records page.  The (+) link is now hidden and the Calc EFC button remains.
  8. Change the Correction Status to Send Correction(s).
  9. Make the necessary corrections for submitting.
  10. When the corrections have been made select the Save button.
  11. Carefully read all processing messages and select OK to proceed through them.  
  12. Select the Calc EFC button to finish the process-- note any EFC changes.
  13. Select the Save button again.
  14. Process complete.

Video Tutorial

The video below demonstrates the process actions described in the steps listed above. There is no audio included with this video. Select the play button to start the video.

Video Tutorial Via Panopto

View the external link to the Making ISIR Corrections video. This link will open in a new tab/window.


Tuyet Tran


When we make correction for dependency overrides or professional judgements, do we need to check on any override box? We only choose "Dependent To Independent" under Dependency Override Indicator, then change correction status to "sent correction" and hit INAS. The corrections were not sent out. Do you know what we are doing wrong?

Kelly Forsberg

Hi Tuyet, When you make a correct for dependency overrides and/or professional judgments, yes, you do need to select the appropriate radio button and/or checkbox--selecting these options flags the record for the corresponding indicator for FAA CPS processing. If you then select the "Send Correction(s)", the ISIR Corrections batch process should pick it up to send out. Please try it again, and if it still does not pick up, please submit a ticket with the ctcLink HelpDesk, and include all your screen shots of steps in the process. Thank you! -Kelly Forsberg, ctcLink Functional Trainer (Financial Aid)

Jenn Evora

if I need to cancel an ISIR Corrections request that was made and not yet gone through the download/upload process yet, can I just put the changes i made back to their original selections, and put correction status back to "Corrections pending"?
Also, if after I do this, and later a correction is made in FAAaccess directly, will my having messed with the ISIR corrections page (even if i put it back the way it was) cause issue with receiving the new ISIR corrections? Thank you

Kelly Forsberg

Hi Jenn, If the Create Federal Data Files step--the step that contains the record--has already been performed, and you don't outbound them through the Download process, switching the status from 'Send Correction' to 'Correction Pending' may cause a hiccup in the process, particularly, when the inbound corrections response file is processed. If you haven't completed the 'Complete Federal Data Files' step, then switching that correction status might be ok. Bear in mind, any corrections made in CPS FAA, will need manually intervention every time; all records corrected in FAA Access will automatically suspend. -Kelly Forsberg, ctcLink Functional Trainer (Fin Aid)

Anna Peros

We accidentally made a correction in the wrong year, but it was never sent out.
Can I just change the corrections status back to blank and save it?
Or do I set it to "Do not send corrections"?
Thanks, Anna

Kelly Forsberg

Hi Anna,
Great question! As long as you haven't processed corrections in batch for that incorrect aid year, yes, you can set the status back to blank, or 'Do Not Send Corrections' and save it. I suggest adding a comment as well in case that added row causes a question down the line-- just document that the correct was made on the wrong AY so there aren't any questions as to why there is an additional transaction that hasn't gone out to CPS.
Thanks! -Kelly Forsberg

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