Awarding an Additional Loan After a PLUS Denial
Purpose: Use this document as a reference for how to award an additional loan after a PLUS denial in ctcLink.
Audience: FA Counselor/Advisor
You must have at least one of these local college managed security roles:
- ZD FA Director
- ZD FA Student Aid Info
- ZZ FA Student Aid Info
If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.
Awarding Additional Loan
Navigation: Financial Aid > View Packaging Status Summary
- The View Packaging Status Summary search page displays.
- Enter the Student ID.
- Enter the Academic Institution.
- Enter the Aid Year.
- Select Search.
- The Packaging Status Summary page displays.
- Select the Database Matches link.
- The Database Matches page displays.
- Select the Plus Override checkbox.
- Select OK. You will return to the Packaging Status Summary page.
- The Packaging Status Summary page displays.
- Select the Save button to save your work.

You must have at least one of these local college managed security roles:
- ZD FA Award Processing
- ZD FA Director
- ZZ FA Award Processing
- ZZ FA Award Processor
If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.
Video Tutorial
The video below demonstrates the process actions described in the steps listed above. There is no audio included with this video. Select the play button to start the video.
Video Tutorial via Panopto
View the external link to Awarding Additional Loan. This link will open in a new tab/window.
Assign Award to the Student
Navigation: Financial Aid > Awards > Award Processing > Assign Awards to a Student
- The Award Entry search page displays. If you just finished awarding an additional loan, the navigation will take you directly to the Assign Awards to a Student page and you can skip to step 5.
- Enter the search criteria:
- Empl ID
- Academic Institution
- Aid Year
- Select the Search button and click on the Search Result matching your criteria.
- The Assign Awards to a Student page displays.
- If a PLUS loan has been awarded, cancel the existing award.
- Select the Add a Row button [+] to add an additional award.
- Select the Action lookup icon and select ‘O’ to offer the award to the student.
- Select the Item Type lookup icon and select the “Unsubsidized DL PLUS Denied” award.
- Enter the desired award amount.
- Select Validate.
- Select Post.
- Select Save to save your work.
Video Tutorial
The video below demonstrates the process actions described in the steps listed above. There is no audio included with this video. Select the play button to start the video.
Video Tutorial via Panopto
View the external link to Assign Award to Student. This link will open in a new tab/window.
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