Reverse Manual Posted Waivers

Purpose: Use the document as a resource for how to reverse a manually posted waiver in ctcLink.  Visit the State Boards Tuition Waivers page.

Audience: Student Financials Staff.

You must have at least one of these local college managed security roles:

  • ZC SF Tuition and Fees
  • ZD SF Processing Inquiry
  • ZD SF Tuition and Fees
  • ZZ SF Processing Inquiry
  • ZZ SF Tuition and Fees

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

Reverse Student Waiver

Navigation: Student Financials > Tuition and Fees > Assign Student Waiver

  1. The Assign Student Waiver search page displays.
  2. On the Find an Existing Value tab enter:
    1. Business Unit
    2. ID
    3. Term
    4. Waiver Code
  3. Select the Search button.
  4. The Assign Student Waiver page displays.
  5. Select the + (plus) button to add a new Details row.
  6. A new row is created.
  7. In the Details section:
  8. Update the Effective Date. Date must be equal to or greater than the Effective Date on previous row.
  9. Update the Effective Sequence to "2" or next sequential number from the previous row.
  10. Update the Status to "Inactive".
  11. Enter Additional Details. (optional)
  12. Select the Save button.

Video Tutorial

The video below demonstrates the process actions described in the steps listed above. There is no audio included with this video. Select the play button to start the video.

Video Tutorial via Panopto

View the external link to Reverse Manual Posted Waivers. This link will open in a new tab/window.

View Customer Account

You must have at least one of these local college managed security roles:

  • ZC SF Running Start
  • ZD SF Customer Accounts
  • ZD SF Running Start
  • ZZ SF Customer Accounts
  • ZZ SF Running Start

If you need assistance with the above security roles, please contact your local college supervisor or IT Admin to request role access.

View that the waiver is no longer applying on the student account by navigating to the Account Details section of the Customer Accounts page.

Navigation: Student Financials > View Customer Accounts

  1. The Customer Accounts search page displays.
  2. Enter the search criteria.
  3. Select the Search button.
  4. The Customer Accounts page displays.
  5. Review and verify changes from previous action.
Customer Accounts page

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