9.2 Voiding Receipts
Purpose: Use this document as a reference for voiding a cashiering receipt in ctcLink.
Audience: Student Financials Staff.
Note: You can void receipts only for an open business date. If you want to void a receipt for a past business date, you must reopen the cashiering office for that business date.
Voiding a Receipt
Navigation: NavBar > Navigator > Student Financials > Cashiering > Cash Management > Void Receipts-Cashier or Void Receipts-All
- The Void Receipts - All search page displays.
- Enter or lookup Business Unit.
- Enter or search for Cashier’s Office.
- Select Search.
Note: Supervisors will view receipts for their direct reports; cashiers will only see receipts created by their User ID.

- The Void Receipts - All page displays.
- All transactions made in that cashiering office display.
- Locate the appropriate line and select the Void button.
- The Enter Void Reason page displays.
- Enter or search for the Void Reason Code.
- Select OK.

- The Void Receipts - All page displays.
- Notice that the Status is "Voided", the Void Code is displayed and the Void button is no longer available for that receipt.
- Process complete.
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