9.2 Voiding Receipts

Purpose:  Use this document as a reference for voiding a cashiering receipt in ctcLink.

Audience: Student Financials Staff.

Note: You can void receipts only for an open business date.  If you want to void a receipt for a past business date, you must reopen the cashiering office for that business date.

Voiding a Receipt

Navigation: NavBar > Navigator > Student Financials > Cashiering > Cash Management > Void Receipts-Cashier or Void Receipts-All

  1. The Void Receipts - All search page displays.
  2. Enter or lookup Business Unit.
  3. Enter or search for Cashier’s Office.
  4. Select Search.  

Note: Supervisors will view receipts for their direct reports; cashiers will only see receipts created by their User ID.

Void Receipts - All search page
  1. The Void Receipts - All page displays.
  2. All transactions made in that cashiering office display. 
  3. Locate the appropriate line and select the Void button.  
Void Receipts - All page
  1. The Enter Void Reason page displays.
  2. Enter or search for the Void Reason Code.
  3. Select OK.  
Enter Void Reason page
  1. The Void Receipts - All page displays.
  2. Notice that the Status is "Voided", the Void Code is displayed and the Void button is no longer available for that receipt.
Void Receipts - All page
  1. Process complete.

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